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Update: 30 smartphones to be won with MyDigi!

by whysee SuperUser ‎18-01-2016 03:35 PM - edited ‎03-02-2016 03:50 PM



First month of 2016 and it is awesome! Here’s something for you. We've got 30 Lenovo A369 smartphones to be given away in our MyDigi contest. Wanna win?


Here's how:




Here's our Step-by-Step guide:

  1. Download MyDigi from the iTunes App Store or Google Play Store (if you have not already!)
  2. Log in to the Community (or sign up if you are not a member). 
  3. Share with us your “Best Idea”; suggestion on new services by MyDigi, new ideas on essential features you want on MyDigi that helps you/enhances your experience as a Digi customer, by replying in the comment box with this sentence:

"As a Digi customer, I would like to have <insert feature/idea/answer here> in the MyDigi app because <reason>."


Contest runs from 18 January 2016 - 1 February 2016. 


We're picking daily winners! The top 2 comments based on creativity/usefulness, and with the most "votes" win! So, get your friends to vote for your entry!


Start sending your ideas in now! Terms and conditions apply.


*We've contacted shortlisted potential winners via Private Messaging. Kindly check your inboxes and reply us by 12 Feb 2016! Smiley Happy

by zhihow Member
on ‎25-01-2016 10:22 PM

As a Digi customer, I would like to get the queue number first when i try visit the digi store or service centre. it abit time wasting when we go over there get a number and queue for few hours.

by Lin Member
on ‎25-01-2016 10:54 PM

As a Digi customer, I would like to have a simple monitoring via Gps tracking for school kids that tracks kids positioning  in the MyDigi app because nowadays parents are worry about their children safety and also for the following reasons:


1. Smart watch is getting more popular as well as kids Gps. Via this watch, parents can track their kids and kids can send SOS during emergency.  If Digi can do this and with good promotion, many parents will have a peace of mind.


2. Digi can do it as social responsibility by promoting bundle product ie. Gps watches with prepaid card at ie rm100. With China product, it is very possible and with Digi purchasing in bulk, parents can buy it at a lower price that in lowyat plaza.


3. The apps tracking not only help parents but also help young users to embrace the latest technology. Ie colgate start giving free toothpaste to kindergarden, that makes them use Colgate since small and teaching kids the important of dental care. Since young they know and use Digi number, they would be loyal to Digi.


To summarize, please have this function around to track for kids and many parents will buy the package at a social responsibility price.


As for Digi, this is the segment has not been touch and non of the telco.


If digi can offer this apps and a bundle product (like smartphone promo) of GPS watches with prepaid SIM card, this segment of customer will start to use Digi from primary standard 1 and they will hold the number since then and will be loyal to Digi.


P/s My friends and i share bought GPS watches from China but sadly, non of the telco offering a package for this segment. Ie prepaid for data plan for Gps tracking with some min call features


Think about the size of the market segemtn cos it is completely untouch.


by jennie Member
on ‎26-01-2016 02:59 PM

As a Digi customer, I would like to have credit transfer feature in the MyDigi app because it allows Digi user to transfer credit to another person easily

by kelokchan Member
on ‎27-01-2016 01:05 PM

I would like myDigi app to enable users to customise our own Digi Yellowman with various clothings and jewellery etc.. We can then set it as our myDigi profile picture and maybe share to social network! Cat Happy

by ShahrilShahdan Member
on ‎27-01-2016 04:13 PM

As a Digi customer, I would like to have Digi Rewards & Monthly offer in the MyDigi app because it will be so easy to see and use where we don't have to open our browser to find it. Digi customer can easily click on the reward or promo that they want and flash the screen to get the benefits. GO DIGI! 

by syamsoul Member
on ‎28-01-2016 02:57 AM

"As a Digi customer, I would like to have optional feature to receive news/update about Digi's technical problems/schedule maintainance nearby and maybe an option to report bad coverage with exact location in the MyDigi app because customer can choose to topup internet or not and may also help DIGI in reducing customer complaining through DIGI careline"




by hnffzchry Member
on ‎28-01-2016 04:33 AM

As a Digi customer, I would like to have a Digi's twitter newsfeed/latest announcement by Digi and the easy switch plan features in the MyDigi app because it is convenient and easier for the Customer to get their latest information provided by Digi and for the easy switch plan would be save your time without attempting to contact the Digi's Customer Represenative.

by izz Member
on ‎28-01-2016 09:04 AM

As a Digi customer, I would like to have landscape mode for iPad in the MyDigi app because I use the iPad in landscape mode most of the time. Besides, you can add more features in landscape mode. Furthermore, it is not comfortable to type like this on iPad 👇🏻


by izz Member
on ‎28-01-2016 09:09 AM

As a Digi customer, I would like to have SMS feature in the MyDigi app because I use the sim card on my iPad. It would be useful if I can get notified by both app notification and SMS. As everyone knows, iPad cannot be use to send SMS, this is Digi chance to catch up with a few telco that has SMS feature in its app.



by SyaRamli Member
on ‎28-01-2016 09:44 AM

As a Digi customer, I would like to have news and promotion features in the MyDigi app because it easy for me to get the latest news and promotion by Digiwith one click.

by Eijan7733 Member
on ‎28-01-2016 01:21 PM

As a Digi cutomer i would like to have games app online with other Digi customer in MyDigi app because it can make more customer will install MyDigi to play and get point or rewards..I think thats good to know each other and happy in community features

by Eijan7733 Member
on ‎28-01-2016 01:28 PM

 As a Digi customer,i would like to have wallpaper features to customize in MyDigi app because i think that can be more fun and enjoy..

by yukloong Member
on ‎28-01-2016 02:19 PM

As a Digi customer, I would like to have the latest Digi promotions, event, news and activities notification feature in the MyDigi app because I can always get update with the latest and hotest happening at Digi!

by wssoo Member
on ‎28-01-2016 03:16 PM

As a Digi customer, I would like to have my photo automatically backup into digi storage server  in the MyDigi app because all my potos are unforgetable moment I captured and I experience losing it twice when my phone gone crazy.

by syamsoul Member
on ‎28-01-2016 03:57 PM

As a Digi customer, I would like to have every action and info we can get in USSD code *128# to be also available in the MyDigi app because sometime we need to enter multiple time when using USSD Code.

by Edwardtxt Member
on ‎29-01-2016 09:14 AM

As a Digi customer, I would like to have Digi Map that showing coverage and nearest Digi centre. Can add on feature that we can check and knew new Digi news like new offers, new functions,campaign through the apps.

by kendylife Member
on ‎29-01-2016 03:27 PM

As a Digi customer, I would like to have push up notifications and an option to show any new apps Digi has. There is a lot useful apps from Digi and it would be good if you add this feature into it so we are aware of it through the push notifications. For example "Music Free" apps which I only noticed last 2 weeks due to word of mouth. Smiley Wink

by seattlesound Member
on ‎29-01-2016 09:56 PM

As a Digi customer, I would like to have ability to check network problem and maintenance status in the MyDigi app because we can get to know all these problem at any area. So that we can get standby for the upcoming maintenance or upgrade such as buy topup, pay bill and subscribe data plan earlier. I hope Digi will impliment this precious idea for our benefit.

by Eijan7733 Member
on ‎30-01-2016 06:45 AM

As a digi customer,i would like to have cloud storage in MyDigi app because for customer is very useful..Customer can save any data or any new information in MyDigi app..I think when we can save in cloud storage,if uninstall and install again MyDigi app because something happen,the data is not gone or missing..

by Edu Member
on ‎30-01-2016 11:56 AM

As a Digi customer, I would like to have my postpaid account the ability to purchase credits for my own/friends/family's prepaid account and charge to my account in the MyDigi app because it would be more convenient, easier and encourages sharing among friends/family."

by lpsoldier007 Member
on ‎30-01-2016 12:14 PM

As a Digi customer, I would like to have the option to add widget at the homescreen in the MyDigi app because I can track how much internet quota available easier for my number.

by Eijan7733 Member
on ‎30-01-2016 04:10 PM

As a Digi customer,i would like to have chat room with other customer in MyDigi app because that help all customer to share knowlege about smartphone..Only for Digi customer..That can helped solve any problem together like one family..

by Eijan7733 Member
on ‎30-01-2016 07:28 PM
As a Digi customer,i would like to have a 4GLTE network searching features in MyDigi app because not all customer lives at town..In village we didnt know if have network 4G or not..Beside some smartphone dont have LTE networK so if MyDigi can have network searching feature for search,i think that can be easy to customer for searching..That can make Digi more special than other..
by Eijan7733 Member
on ‎31-01-2016 03:33 AM
As a Digi customer,i would like to have a Digi lounge in MyDigi app because this can do many thing for Digi customer..Social activities can be active between customer and Digi management..
by marhakim Member
on ‎31-01-2016 10:33 AM

As a Digi customer, i would like to have the ios MyDigi widget, because it more convenient for me to check my data used.

by David1 Member
on ‎31-01-2016 12:01 PM

As a Digi customer, I would like to have online chatting feature or platform in the MyDigi app because I able to prompt and directly seek advice and help from operator about current problem or new issues arise. When I urgent to make call, internet providing services problem and report immediacy on bad coverage area/network.

by Desheng Member
on ‎31-01-2016 12:57 PM

As a Digi customer, I would like to have privilege promotion/reward notification for Digi user in the MyDigi app because I able to know current special promotion going at the moment for example monthly offers at outlet place, Prepaid Data pack promotion and IDD call promotion. The concept are mostly like samsung galaxy life apps have amazing rewards and trending location of the place.

by trushalvora Member
on ‎31-01-2016 02:08 PM

As a long term digi user, I would like the MyDigi app to be integrated with a "widget" on my phone homepage to constantly update on my balance/quota/digi offers as i can just swipe thru my phone at anytime to get myself updated on DiGi products/services.

by ariffsuffian Member
on ‎31-01-2016 05:06 PM

As a Digi customer, I would like to have the ability to add my own profile picture in the MyDigi app because well, why not?

by ariffsuffian Member
on ‎31-01-2016 05:11 PM

As a Digi customer, I would like to have promotions/contests/news/updates/etc availble somewhere in the MyDigi app because the app should be a centralised place for customers to be able to find out everything on the go.

by skphang83 Member
on ‎31-01-2016 11:58 PM

"As a Digi customer, I would like to have real time purchase/change plan in the MyDigi app because it is convenient to digi customer to change with their favorite plan anytime, anywhere which a trend in nowadays and reduce the hold time when contact customer service representative.

by Eijan7733 Member
on ‎01-02-2016 03:26 AM
As a Digi customer,i would like to have a reward features when buy data package in MyDigi app because customers always need rewards when buy monthly or weekly data package example can redeem petrol voucher in MyDigi app when buy monthly package or redeem talk time..Thats good for Digi make customers more interested to use Digi sim card..
by syamsoul Member
on ‎01-02-2016 10:50 AM

"As a Digi customer, I would like to have itemized usage details in the MyDigi app because customer can check their usage without going into MyDigi's web portal."

by Eijan7733 Member
on ‎01-02-2016 12:40 PM
As a Digi customer,i would like to have a portal direct link with goverment in MyDigi app because thats important to customer for pay bills or settle urgent problem anywhere,anytime..If Digi have ability to do like that,im sure more people want use Digi network and Digi will come top 1 in malaysia..
by syamsoul Member
on ‎01-02-2016 12:56 PM

"As a Digi customer, I would like to have winners list in the MyDigi app because customer may know if the contest is still ON or not like this contest. Supposedly 2 winners everyday.

by lillywong Member
on ‎01-02-2016 10:15 PM

As a Digi customer, I would like to have new Free data change while using Digi official web page, Forum and MyDigi app. This can allow us sharing our opinion freely and can attract more users to install the app.

by mc Member
on ‎01-02-2016 10:20 PM

As a Digi customer, I would like to have a new platform (mobile) for Digi user sharing idea forum in the MyDigi app because it is convenient to me discuss and sharing idea to another user/Digi operation and thought apps with pop out notification immediately instead of log on in web browser.

by Subara88 Member
on ‎01-02-2016 10:31 PM

As a Digi Customer, I would like to have myDigi application with free of charge even I'm out of Internet quota. It's help me to access other digi related information. In this application all kind promotion, updates, news & etc shld e updated. This apps shld allows us to purchase all kind non verification products or services. Example, caller tunes, mobile internet, roaming services, new sim pack n etc. it's also include with digi customer services n helpline details. This apps shld allow to provide push through notification on the rewards, promotion and etc. the apps shld allow to view detailed items billing up to date like sms, call, Internet quota and etc. plan upgrade request option also can be include as a part of marketing for Digi where when the customer like to know more about the new plan or services they can sent request to allow them to get a call frm Digi. Finally, in this apps also can include feedback form where the customer can logged an complain and services issue.

thanks for giving a chance to provide feedback on Digi services. All the best DiGI..

by felicia2 Member
on ‎01-02-2016 11:58 PM

"As a Digi customer, I would like to have an app feature where I can share a preset amount from a selection list of my data bundle to another digi friend either prepaid or postpaid in the MyDigi app because then everyone can enjoy the data network and spread the joy of having connectivity wherever they are without worry of limited data available.


by felicia2 Member
on ‎02-02-2016 12:07 AM

"As a Digi customer, I would like to have a prepaid portal where we can check usage details similar to a postpaid customer in the MyDigi app because it gives a professional looking design that is constant with the Digi brand, without having to use the USSD portal or SMS and this feature should be available even to those wihout data bundle. Free basic internet should be available for all whenever we use the MyDigi app.

by Butterflyphone Member
‎18-08-2017 11:56 AM - edited ‎18-08-2017 12:19 PM

As a long time customer Subscriber of DIGI I have  been mistreated all the time.I have one prepaid line and two postpaid lines.Recently in Aug 2017 two outward calls were made and  a credit value was taken.Initially the  staff at DIGI blamed me and my device.I have the entire email thread as evidence.I do not need this hassle and cyberbully from DIGI.

After a huge hue and cry I received the  call charges and the credit.

But what matters is the fact these events  have been going on.,Also I am being told that in the future

if such events happen I will not be compensated.And most of all  no information is given to me.

On another case that I still have not yet reported  a  call from the Middle east comes often to

my line asking for  a bank payment.I can give more instances

where DIGI is not doing enough  to the paying subscribers.


Tell me what I should do now?

I am waiting.

thank you

Butterfly phone


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