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#DigiUpdate: Intermittent Connectivity in Hulu Yam and Batang Kali

[ Edited ]
Community Manager
Posts: 197
Registered: ‎18-07-2019

[Update on 7 May 2021, 2.30pm]

 

Dear Customers,

 

All sites have recovered and services are back to normal. If interruption still persists, please perform a reset by restarting your router. Thank you for your patience and support.

 

 

[Kemas kini pada 7 Mei 2021, 2.30 petang]

 

Pelanggan yang dihormati,

 

Semua laman web kami telah pulih dan perkhidmatan kembali normal. Sekiranya gangguan masih berlaku, lakukan tetapan semula dengan menghidupkan semula router anda. Terima kasih atas kesabaran dan sokongan anda.

 

_________________________________________________________________________________________________

 

Dear Customers,


Some of you may be facing intermittent voice and internet connectivity issues in areas of Hulu Yam and Batang Kali due to a fiber cut this morning. Our team has been informed and working to resolve the issue as soon as possible. Information on this will be updated from time to time so stay tuned.

 

Kepada Pelanggan yang dihormati,

 

Gangguan talian dan perkhidmatan internet sedang berlaku di sesetengah kawasan di Hulu Yam dan Batang Kali. Gangguan ini berpunca daripada pemotongan fiber dan pihak kami sedang berusaha menangani masalah ini. Maklumat mengenai perkara ini akan dikemaskini dari masa ke semasa.