21-08-2017 04:17 PM - last edited on 13-04-2020 07:39 PM by Milkbox
Recently, here has been an increase in cases where fraudsters are pretending to be a Friend on Facebook and other social media platforms, with the fraudulent intent to scam people.
- The fraudster will ask potential victim for his/her mobile number and which telco network he/she is using via Facebook Messenger or other social media platforms.
- The fraudster will use this information to trigger an OTP (One-time PIN) to be sent to the victim’s mobile. The fraudster will then try to secure the OTP from the potential victim.
- Once the OTP has been given, the fraudster will be able to charge purchases of digital content from CodaPay to the victim's phone bill, as though the victim had purchased them.
We urge all users to be EXTRA careful and NOT give away your mobile number, especially an OTP received via SMS. Please read the SMS content carefully.
Check here if you think you have encountered a scam. If you have encountered a scam that is not listed here, you can immediately inform Digi Customer Support or via the MyDigi app.
To make a report on this matter, reach out to us on our Digi website by clicking the button below:
Rest assured that Digi is actively taking measures to ensure our customers do not fall prey into such scams. Check here for more information on scams and tips you can use to avoid them. If you have encountered a scam that is not listed here, you can immediately inform Digi Customer Support or via the MyDigi app.
Find out other ways you can identify a scam! Read here.
14-10-2019 10:51 PM