Q1 : What is FREE Lite internet?
A1 : FREE Lite internet allows you to always stay connected at Facebook Lite , Twitter, Google
Search or any mobile browsing at 64kbps for FREE.
Q2 : What is FREE Social?
A2 : FREE Social allows you to always stay connected on social messaging that not limited to
WhatsApp, WeChat, Line, KaKao talk and much more at 64kbps for FREE.
Q3 : Can I use FREE CALL feature at Whatsapp or WeChat?
A3 : You can only send and receive messages ,videos and pictures on WhatsApp ,WeChat and
other social messaging apps. Voice calls (along with video calls and other services not
mentioned) are not applicable. However, you may use the service if you are on an Internet
subscription plan.
Q4 : Can I use FREE Lite Internet if my account status is inactive ?
A4 : No , your account status need to be active in order to use FREE Lite Internet
Q5 : Can I use FREE Lite internet when I am roaming abroad?
A5 : No. It is only applicable for domestic Internet usage. Internet usage while roaming on
other networks (local or overseas) shall be charged as per the respective roaming
operators' rate for Internet access.
Q6 : Is there a Fair Usage Policy for Free Lite Internet?
A6 : Yes, Free Lite Internet is come with fair usage policy of 500MB / month only
Q7 : What happen after I subscribe to Mobile Internet subscription?
A7 : You will consume high speed Internet quota from your subscription first. Upon quota
exhausted, it will fall back to Free Lite Internet and Free Social at 64kbps
