Your #MyDigiApp: How To Reload

[#1]

Hey Digi Prepaid subscribers,

The new MyDigi app allows you to reload anytime, anywhere. Plus, you get to earn up to 10% FREE Credit when you reload on the app! Follow these simple steps below to reload your Digi Prepaid. 

Step 1:                                                                                                                                                  

Tap 'Reload' on your homescreen.                                                                               

Step 2: 

Choose your reload amount.

Step 3:

Confirm your reload amount and email address then choose your payment method, 

either with a crebit/dedit card OR online banking OR e-wallet.

*For e-Wallet payment method, we have 3 options of Touch 'n Go, GrabPay and Boost.  

Step 4:                                                                                                                                                

 To make  payment with card, tap on 'credit/debit card'.                                                                                      

 Step 5: 

Fill in your card details and click 'Pay' to proceed.

 Step 6:                     

To reload using 16-digit pin, tap on the 'Pin' icon, enter your 1

6-digit pin  and  tap 'Reload'.

Step 7:                                                                                                                                                     

 To reload with Talktime Advance, tap on 'Advance' icon,

select your preferred denomination, and tap 'Confirm Order'.

 Step 8: 

To extend your credit, validity, tap on 'Validity' icon,

choose  validity extension and tap 'Confirm'.

Step 9:

To see your reload history, scroll down from the Reload menu

and your reload history will be shown. 

Convenience is right at your fingertips with the new MyDigi app!

Psst: If you have not updated to the new MyDigi app, you're missing out! Get the new app now here.

For more MyDigi How-Tos, clickhere.

[#2]

i cannot log using my login in app, why

[#3]

download new app on store still not sucessful, what shud i do next?

[#4]

azlan4130, kindly PM us your phone number <here> and a screenshot of the error that you get when signing in to MyDigi app is not successful, please. TQ.

download new app on store still not sucessful, what shud i do next?

[#5]

I can't use the talktime advance in the app

[#6]

Hi Zubaidi. Can you try with the *128# menu instead? Select Talktime Services >> Talktime Advance.

Thank you.