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Your #MyDigiApp: How To Reload

by Community Manager on ‎04-03-2019 11:47 AM - edited on ‎21-05-2020 12:57 PM by Community Manager

Hey Digi Prepaid subscribers,

 

The new MyDigi app allows you to reload anytime, anywhere. Plus, you get to earn up to 10% FREE Credit when you reload on the app! Watch the video  and follow these simple steps below to reload your Digi Prepaid. 

 

 

Step 1:                                                                                                                                                  

Tap 'Reload' on your homescreen.                                                                               

cs yt revised of reload step 1 EN.png

Step 2: 

Choose your reload amount.

reload step2.png

Step 3:

Confirm your email address and choose your payment method, 

either with a saved debit/credit card OR online banking.

reload step3.png

Step 4:                                                                                                                                                

 To add a new card for payment, tap on 'Pay With New Card'.                                                                                      

reload step4.png

 Step 5: 

Fill in your card details and click 'Pay' to proceed.

reload step5.png

 Step 6:                     

To reload using 16-digit pin, tap on the 'Pin' icon, enter your 1

6-digit pin  and  tap 'Reload'.

reload step6.png

Step 7:                                                                                                                                                     

 To reload with Talktime Advance, tap on 'Advance' icon,

select your preferred denomination, and tap 'Confirm Order'.

reload step7.png

 Step 8: 

To extend your credit, validity, tap on 'Validity' icon,

choose  validity extension and tap 'Confirm'.

reload step8.png

Step 9:

To see your reload history, scroll down from the Reload menu

and your reload history will be shown. 

reload step9.jpg

 

Convenience is right at your fingertips with the new MyDigi app!


Psst: If you have not updated to the new MyDigi app, you're missing out! Get the new app now here.

Comments
by Member
on ‎03-04-2019 09:23 AM

i cannot log using my login in app, why

by Member
on ‎03-04-2019 09:24 AM

download new app on store still not sucessful, what shud i do next?

by Support
on ‎04-04-2019 09:07 AM

azlan4130, kindly PM us your phone number <here> and a screenshot of the error that you get when signing in to MyDigi app is not successful, please. TQ.

 

download new app on store still not sucessful, what shud i do next?