Postpaid subscribers, you can share your Internet with your supplementary lines with the MyDigi app.
It's super easy! Here's how:
FAQs:
Q1: Why can’t I allocate quota?
A1: Only the head of the ‘Family’ group can view and allocate quota.
Q2: Why is my quota reducing even if I’m not using data?
A2: If it’s a shared quota, other members will be using the quota as well.
Q3: Why is my quota allocation not reflected after clicking save?
A3.1: Please go to the home screen and pull the page down to refresh.
A3.2: Log out and log back in.
Q4: How much internet quota can I share with my Family group members?
A4: The range of Internet quota allocation is by ±100MB. Minimum allocation is 100MB; maximum allocation is up until the total bundled Internet quota of your plan rate.
Q5: I have allocated Internet quota to my Supplementary lines, can I increase/decrease this allocation?
A5: Yes, you can increase and decrease quota allocation anytime. Example: If you’ve allocated 100MB to your Supplementary line and he/she has exceeded 100MB, you may increase the allocation.
Q6: I have exceeded my monthly Share Internet quota. Can I purchase Top Ups to continue to share and surf?
A6: Yes, you can purchase Share Internet Top Ups to continue to surf and share with your Supplementary lines