Postpaid subscribers, you can share your Internet with your supplementary lines with the MyDigi app.
It's super easy! Here's how:
Q1: Why can’t I allocate quota?
A1: Only the head of the ‘Family’ group can view and allocate quota.
Q2: Why is my quota reducing even if I’m not using data?
A2: If it’s a shared quota, other members will be using the quota as well.
Q3: Why is my quota allocation not reflected after clicking save?
A3.1: Please go to the home screen and pull the page down to refresh.
A3.2: Log out and log back in.
Q4: How much internet quota can I share with my Family group members?
A4: The range of Internet quota allocation is by ±100MB. Minimum allocation is 100MB; maximum allocation is up until the total bundled Internet quota of your plan rate.
Q5: I have allocated Internet quota to my Supplementary lines, can I increase/decrease this allocation?
A5: Yes, you can increase and decrease quota allocation anytime. Example: If you’ve allocated 100MB to your Supplementary line and he/she has exceeded 100MB, you may increase the allocation.
Q6: I have exceeded my monthly Share Internet quota. Can I purchase Top Ups to continue to share and surf?
A6: Yes, you can purchase Share Internet Top Ups to continue to surf and share with your Supplementary lines
I cant share
Hi 60102838528, Internet Sharing service is valid for postpaid plan from principal line to supplementary lines only, not applicable to prepaid plan. If you're using postpaid plan, you may PM to us or call up our customer service helpline at 0162211800 for verification and further checking. Thank you.
i cant share my internet data to my subline family member.
i am principle line, i have downloaded the MyDigi APP, i am stuck on STEP 3. There is without the "red box" arrow for me to go next step.
Mydigi app under maintenance, any other way to share top up???
Apologize for the inconveniences, njessie86.
Please dial *128# >> My Account >> Talktime Services >> Talktime Transfer.
sorry i mean internet sharing. i am postpaid family package user. i need to share interent to my family member. where the app is not working. please advise.
Same happen here, just subscribe to postpaid 58, but there are no internet sharing option?
zjye, kindly PM us your phone number <here> for further clarification, please. TQ.
Can anyone help me..i puchase topup shared internet rm25 for 10gb..but suddenly its not appear in mydigi apps..so, i cant share/allocate the internet.. pls help..tq
Guide is outdated, your myDigi app looks different now and I cant find a way to share quota to my subline. I am postpaid 58 user. Please assisst, thank you.