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Official sender codes for Digi SMS

by Community Manager on ‎27-04-2018 04:04 PM - edited on ‎16-08-2019 06:36 PM by Community Manager

Hey subscribers,

Are you receiving discounts, offers or survey SMS but unsure if it is really from Digi?  We heard you and have revised our sender codes/names to make it simple and easily identifiable!

Now, all offers, rebates and surveys that you receive from Digi will be sent from these official sender codes/names:
- Digi
- DigiRewards
- 200 (Roaming Pass related)
- 2901 (Digi bill related)
- 20000 (Installation guide, subscription of Digi services like Video Freedom Pass, etc.)
- 27788 (for Network related surveys)
- 28888, 28882 or 22288 (for opt-in)
- 5001 (for Customer satisfaction and Roaming related surveys)

 

You can safely respond to these sender codes according to the instructions contained in the messages. If you’ve received any messages from other sender codes claiming to be from Digi, kindly report to us via the MyDigi app or call our Customer Support at 016-2211800.

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