Just ported over to Digi? Check your status here

[#1]

UPDATE: Users who have ported in to Digi or ported out of Digi will receive an email containing a link to check the status of the port. Alternatively, users can also contact customer service to check on the status or visit a Digi Store.

Received your SIM card? You're just a few steps away to completing your mobile number porting (MNP) process.

Click here and fill in your details.

But just in case your MNP was rejected, you can try these steps:

[#2]

Hi,

Please check my  port in status:

0165277943

Thanks.

[#3]

Hi, could you please check my port in status, 0129891559, 0129467877, 0193831559.  I still haven’t received any welcome sms from you. Have you resubmit my request? Fyi, this is my 8th attempt requesting resubmit to Port Out from U Mobile to Digi.

Thanks.

[#4]

Hi rhtworld. The resubmission will take about 2 working days. Kindly wait for the validation SMS from your current operator.  Your reply is case & time-sensitive. Please ensure you respond to the SMS in uppercase within the given timeframe, otherwise your port-in request will be rejected. The process will take about 2 working days. Once your current operator signal has been disconnected, you may change to the Digi SIM card. Thank you.

[#5]

I haven’t received any SMS  from U mobile regarding this resubmission  yet.  When am l going to receive it?  Received your SIM card on  25 April 2018. 

[#6]

We have replied ur PM, rhtworld  Tq.

[#7]

Please check  my MNP status. Mobile number 0174276758

[#8]

Hi mimi91, We have replied to your PM ya. TQ.

[#9]

Hi,

Please check my  port in status:

0133385850

Thanks.

[#10]

It has been rejected by your current telco, afzahailmi. Apparently, you did not reply the confirmation SMS given. Please ask your current telco to resubmit your application. TQ

[#11]

I did not receive the confirmation msg and email either.

[#12]

afzahailmi, please inbox us ur phone number and full name for further checking and assistance on this. Tq.

[#13]

Hi afzahailmi. Could you PM (inbox) us the last 4 digit of your NRIC here: https://goo.gl/ztUhcG for further checking? Thank you.

[#14]

Hi,

Please check my  port in status:

0169728335

Thanks.

[#15]

Hi chriswater. If you have received the SIM card, kindly PM us here: https://goo.gl/ztUhcG for further assistance. Thank you.

[#16]

Hi,

Please check my  port in status:

01111175208

[#17]

Hi Mochen. Your application is still in progress. U Mobile has yet to approve or reject it. A confirmation SMS will be sent to you anytime once they have respond to your application ya. Thank you.

[#18]

Hello I have received my simcard but I dont get any message from my original operator. Can you check the status for me please. Thank you

Phone no: 0189719643

[#19]

Hi Nuradibaaa. Could you PM (inbox) us your full name and last 4 digits of your IC/Passport here: https://goo.gl/ztUhcG for further assistance? Thanks.

[#20]

Please check my port in status.

Hp:0172449958

[#21]

The port-in request for 0172449958 currently pending for further feedback from your current telco, Tan_KN. The request will be processed within 48 working hours and we should get the respond anytime within this period :-) TQ.

Please check my port in status.

Hp:0172449958

[#22]

please help check my port in status.  still dont received any sms to port out.

0194852060.

thanks.

[#23]

Please check your PM, qeen. TQ.

please help check my port in status.  still dont received any sms to port out.

0194852060.

thanks.

[#24]

My telco has sent message to me and I have replied YES to confirm. Can I know when should I start switching my sim card? My current sim card still working. 

[#25]

Hi Tan_KN. That is a confirmation message that is sent to your current telco. Your application will be reviewed and should there is no issue, \ your new telco SIM card will be activated anytime, usually within 24~48 hours after that YES SMS. Thank you.

[#26]

Thanks for the reply. However, will digi send any message to me after they activated the sim card? 

[#27]

You are welcome. Yes, you shall receive another SMS anytime to confirm whether or not your application is accepted.

[#28]

please help check my port in status.  still dont received any sms to port out.

016 4728899

thanks.

[#29]

Hi DannyTong. Please PM one of us for further assistance. Thank you.

[#30]

Please check my port in status. my number is 0179709837

[#31]

Kindly check your PM, catalzzy. We've responded to your inquiry regarding the port-in status :-) TQ.

Please check my port in status. my number is 0179709837

[#32]

Hi 

Pls help to check my port in status. 

I got SMS from maxis to port out around 1230pm. I replied Yes. Until now 5pm why maxis line still active. Maxis call me  ask me to call digi submit for port in. 

012-7878825

[#33]

Hi lsl8825, 

Based on the system, your port in request has been submitted and currently is pending in approval or reject ya.  

Kindly wait at least 2 working days of time for the MNP process to be done.  And please make sure your line is active while we processing the port request ya. 

After your current network provider terminated your service, you may start using the Digi sim card.

Thank you. 

[#34]

Hi, may I know the port-in status of my number?

01159157900

Thanks.

[#35]

Hi jervaulx. Could you PM (inbox) us your full name here: https://goo.gl/ztUhcG for further checking? Thanks.

[#36]

Hi.

can check my status port in.

my number : 0173993587

Thanks.

[#37]

Hi,

Please check my  port in status:

0177246665

Thanks.

[#38]

Hi ahmatnazreen, Upon checking, the port-in request status is in the progress. Kindly wait for the validation SMS from your current operator. The process will take about 2 working days (weekend and public holiday not included). Once UMobile signal has been disconnected, you may change to the Digi SIM card ya. Thanks for choosing Digi! 😊

[#39]

Hi, please help to check on my port in status. 

Phone no: 018 3994614

Thanks

[#40]

Hi erin77. Please PM (inbox) one of us (the Supports) for further assistance with your application. Thank you. 

[#41]

hi there ,can help me check about my mnp status ?

0123499906 

thank you so much

[#42]

Hi ShinnLim, we have replied into your Facebook PM. Please check your inbox ya. Thank you  

[#43]

Hi jeslyn1023, We have responded to your PM pertaining to the inquiry Thanks.

[#44]

Hi , can you check my port in status. Here my number 0192132401

I have received confirmation sms from Celcom to switch to Digi and i already reply the SMS . But it said the keyword i enter invalid. So please inform me did my port in request is being processed or not ?

[#45]

Hi Nurish77, mohon PM ke Inbox kami jika anda ada sebarang pertanyaan supaya kami boleh bantu anda, Terima Kasih.
 

[#46]

Hi,

Please check my port in status:

01136813962

Thanks.

[#47]

Hi rixyrohaizie. We believe, you are referring to the port out instead. Your application is still in progress and usually, it will take 24~48 hours and you shall receive a confirmation SMS anytime.

Thank you.

[#48]

Hi,

Please check my port in status:

01136813962

 this is my second request. my first request for mnp. i get the message. i had reply 'Y' but unsuccessful. have to contact telco. why?

Thanks.

[#49]

rixyrohaizie, when we checked here, the number has been ported in to Digi Welcome!

[#50]

Hi,

Please check my port out status to Umobile:

01136813962

 this is my second request. my first request for mnp. i get the message. i had reply 'Y' but unsuccessful and have to contact telco. i had called digi helpline and he said to wait for the second request message this day 12 p.m. but still dont get it. why?

Thanks.

[#51]

We have responded to your other post ya, rixyrohaizie. Thank you.