|
Join the conversation
Showing results for 
Search instead for 
Do you mean 
Join the conversation
Showing results for 
Search instead for 
Do you mean 

How to suspend my phone line?

by Community Manager ‎28-11-2018 03:14 PM - edited ‎20-08-2019 03:44 PM

Hey Subscribers!

Lost your phone and want to suspend your line? Or maybe you're planning a trip somewhere and don't want to use your phone? Here's how you can suspend your phone line through the MyDigi app!

FULL.png

To reactivate your phone line, you may connect via wi-fi and turn off "Suspend my line" on the MyDigi app.

 

Manage your account and get super cool deals now on MyDigi App! Get it  here now!

Comments
by clayers Member
on ‎29-01-2019 07:38 AM
my line is bat please help me how to fix it tq
by Support
on ‎29-01-2019 10:08 AM

clayers, kindly PM us your phone number <here> for further clarification, please. TQ.

 

my line is bat please help me how to fix it tq
by AzlyLie Member
on ‎06-10-2019 06:26 PM

how to reactivate my line after clicked on the suspend my line. I cannot login mydigi app back after got log out. When i try to login, it said your line is disabled.

by Support
on ‎06-10-2019 07:10 PM

Hi AzlyLie, 'Suspend My Line' button in the MyDigi app is used in case you have lost your phone only. Kindly PM us (Inbox) for further assistance related to your Digi account. Please include your mobile number, your full name and your last 4 digits IC number for verification purposes. Click here to PM: https://bit.ly/2ERJb4N . Thank you.