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How to activate VoLTE on your smartphone

by Community Manager on ‎27-11-2018 02:46 PM - edited on ‎05-02-2021 12:33 PM by Community Manager

Hey subscribers! Wondering how to activate Digi VoLTE (Voice Over LTE) on your smartphone?

The good news is that VoLTE will be automatically activated if your phone model supports Digi VoLTE service. You can check your VoLTE status at the MyDigi app. Here’s how:

 

Step 1:

Tap on the Menu icon on your MyDigi App home screen

Capture.PNG

 

Step 2: 

Tap on "Settings"

Capture.PNG

 

Step 3:

Tap on "My Subscriptions".

Capture.PNG

 

Step 4:

Toggle the button to activate your VoLTE. And you're done!

Capture.PNG

 

Click here to find out if your device supports Digi VoLTE.

If your phone did not activate VoLTE automatically, you may reach out to our Customer Support to help you with the activation.

Not on the MyDigi app? Download now to manage your account and enjoy cool rewards with MyDigi Rewards!

Comments
by Support
on ‎02-03-2021 02:37 AM

Ezroneby19, may we have ur phone model, please? Tq.

by Member
on ‎02-03-2021 02:39 AM

Oppo A5 2020 @Digi_Sha 

by Support
on ‎02-03-2021 02:43 AM

U will need to reload before any service can be activated for the number. Ur credit is out of validity now Smiley Sad

by Member
on ‎02-03-2021 02:45 AM

i alredy advance for  this service @Digi_Sha  thank youu Smiley Happy)

by Support
on ‎02-03-2021 02:50 AM

Once u have reloaded, u can revert to us here ya. We are not able to activate it since ur account status is mot active Smiley Sad

by Member
on ‎02-03-2021 02:51 AM

okay later i reload it

by Support
on ‎02-03-2021 02:59 AM

Okay, we'll wait for u ya Smiley Happy

by Member
on ‎02-03-2021 12:57 PM

please active my volte i alredy reload it Thank youuu🙂

by Support
on ‎02-03-2021 01:02 PM

No reload received for the number above Smiley Sad 

by Member
on ‎02-03-2021 01:14 PM

01136556024

by Support
on ‎02-03-2021 01:18 PM

Done Smiley Happy U provided a wrong number earlier hehe. It's okay. We have activated it for u. Please reboot ur device and recheck on the connection back ya

by Member
on ‎02-03-2021 05:20 PM

Thank you Digi🙌

by Support
on ‎02-03-2021 05:31 PM

You are welcome. Have a nice day ahead and stay safe always ya! Smiley Happy

by Member
on ‎10-03-2021 03:09 AM

activate  my volte. My number 0123405267 

by Support
on ‎10-03-2021 07:43 AM

We've reactivated the Vo-LTE service for your number, TBAN. Please restart the phone ya :-)

by Member
on ‎10-03-2021 07:46 AM

 


@Bellsa wrote:

Hey subscribers! Wondering how to activate Digi VoLTE (Voice Over LTE) on your smartphone?

The good news is that VoLTE will be automatically activated if your phone model supports Digi VoLTE service. You can check your VoLTE status at the MyDigi app. Here’s how:

 

Step 1:

Tap on the Menu icon on your MyDigi App home screen

Capture.PNG

 

Step 2: 

Tap on "Settings"

Capture.PNG

 

Step 3:

Tap on "My Subscriptions".

Capture.PNG

 

Step 4:

Toggle the button to activate your VoLTE. And you're done!

Capture.PNG

 

Click here to find out if your device supports Digi VoLTE.

If your phone did not activate VoLTE automatically, you may reach out to our Customer Support to help you with the activation.

Not on the MyDigi app? Download now to manage your account and enjoy cool rewards with MyDigi Rewards!


 

by Member
on ‎10-03-2021 09:01 PM

Hi, please activate volte for 0166823447

by Support
on ‎10-03-2021 09:07 PM

dean9989, please provide us phone model for further assistance on this

by Member
on ‎10-03-2021 09:15 PM

Currently using Redmi Note 8. Later will need to change to Samsung phone, and need Volte enabled 1st

by Support
on ‎10-03-2021 09:24 PM

We have activated it for u Smiley Happy Please reboot ur device and recheck on the connection back ya

by Member
on ‎17-03-2021 02:59 PM

Please help active volte for my number 01117901590, thank you.

by Support
on ‎17-03-2021 03:51 PM

Hi JohneCheah. First of all may we know, what is your phone model?

 

Thank you.

by Member
on ‎17-03-2021 04:30 PM

Please help active volte for my number 01117901590,  my phone is oppo reno 5 pro. Thank you.

by Support
on ‎17-03-2021 05:31 PM

Unfortunately, that phone model can't use our VoLTE yet. So, activation is not available to prevent service interruption. For the list of supported phone models, you can refer to this link : https://www.digi.com.my/support/our-network/volte

by Member
on ‎17-03-2021 09:07 PM

Digi_Kobi, can you help me activate volte for my number 01117901590, you got help me activated my number 0168335012 last time, same using oppo reno 5 pro. thank you.

by Support
on ‎17-03-2021 09:10 PM

Hi JohneCheah, we have activated the VoLTE for the 01117901590. TQ 

by Member
on ‎21-03-2021 04:27 PM

please activate my volte 0165915629

by Support
on ‎21-03-2021 04:53 PM

We have successfully activated the Digi Vo-LTE for your phone, zafarer. Please restart your device and start to use the service. However, if you experience an interruption in the call quality such as drop & no incoming call, please deactivate the Digi Vo-LTE service by log in to MyDigi app >> menu >> Settings >> Subscription >> Vo-LTE. For more info, please visit http://new.digi.com.my/services/volte. TQ.

by Member
on ‎26-03-2021 09:56 AM

@Bellsa wrote:

Hey subscribers! Wondering how to activate Digi VoLTE (Voice Over LTE) on your smartphone?

The good news is that VoLTE will be automatically activated if your phone model supports Digi VoLTE service. You can check your VoLTE status at the MyDigi app. Here’s how:

 

Step 1:

Tap on the Menu icon on your MyDigi App home screen

Capture.PNG

 

Step 2: 

Tap on "Settings"

Capture.PNG

 

Step 3:

Tap on "My Subscriptions".

Capture.PNG

 

Step 4:

Toggle the button to activate your VoLTE. And you're done!

Capture.PNG

 

Click here to find out if your device supports Digi VoLTE.

If your phone did not activate VoLTE automatically, you may reach out to our Customer Support to help you with the activation.

Not on the MyDigi app? Download now to manage your account and enjoy cool rewards with MyDigi Rewards!


Please activate my vo-lte

 

0163755227

by Support
on ‎26-03-2021 10:28 AM

We've activated Vo-LTE service for 0163755227, Danielalif.

Kindly restart your phone ya :-)

by Member
on ‎08-04-2021 09:04 PM

Can you reactivated volte for my number 0168925205. i accidently turn it off and cant turn it on anymore. thanks for cooperation. My model Samsung Galaxy Note 10+

by Support
on ‎08-04-2021 09:09 PM

JohnnyHii, activation done Smiley Happy Please reboot ur device and recheck on the connection back ya

by Member
on ‎23-04-2021 01:33 PM

hi digi, please  activate volte for my   i150 :01116388698, thank you

by Support
on ‎23-04-2021 01:40 PM

We've activated the Vo-LTE service for 01116388698. Please restart your phone ya. TQ.

by Member
on ‎29-04-2021 04:18 AM

Previously I accidentally turn off the VoLTE in mydigi app for testing, I thought can turn on later just easy like turn off VoLTE but once turn off the button of VoLTE in mydigi app will disappear. Please help me to reactivate back VoLTE. My phone support VoLTE. My no. Is 0165282238

by Member
on ‎04-05-2021 10:53 AM

Please activate my vo-lte

0177637382

 

by Support
on ‎04-05-2021 12:12 PM

Hi YANG1708. Vol-LTE successfully reactivated. Smiley Happy 

by Member
on ‎04-05-2021 01:38 PM

Pls activate volte for my number

011-26179449

 

by Support
on ‎04-05-2021 01:42 PM

ChunY, may we have ur phone model first, please? 

by Member
on ‎04-05-2021 02:00 PM

Sony Xperia 1 II

by Support
on ‎04-05-2021 02:21 PM

Done Smiley Happy Please reboot ur device and recheck on the connection back ya

by Member
on ‎04-05-2021 03:16 PM

Great!

Anyway, can vowifi be enabled as well? Since my device supports this feature 

by Support
on ‎06-05-2021 07:23 AM

For vowifi activation, u can check out this link - https://www.digi.com.my/support/our-network/vowifi Smiley Happy 

by Member
on ‎11-05-2021 10:41 PM

When will Digi gonna add Xiaomi phones in your voLTE phones list? Xiaomi is no 1 selling phones in Malaysia. You should add Xiaomi phones A.S.A.P..

by Support
on ‎12-05-2021 08:44 AM

We will update on our website when it is available. For more info, please visit - https://www.digi.com.my/support/our-network/volte.

by Member
on ‎22-05-2021 02:20 PM

hi digi, please  activate volte for my   i150 :0162914965, thank you

by Support
on ‎22-05-2021 03:33 PM

Hi Reynald. First of all may we know, what is your phone model?

 

Thank you.

by Member
on ‎26-05-2021 09:29 PM

Hello Digi,

 

Can you help to reactivate my VoLte, my VoLte suddenly not showing on my phone

0148979954

 

 

 

Thanks!

 

 

by Support
on ‎26-05-2021 09:35 PM

Done, yeaadri Smiley Happy Please reboot ur device and recheck on the connection back on ur phone ya

by Member
on ‎26-05-2021 10:13 PM

hi digi, please  activate volte for 0162550521, thank you