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How to activate VoLTE on your smartphone

by Community Manager on ‎27-11-2018 02:46 PM - edited on ‎20-08-2019 03:31 PM by Community Manager

Hey subscribers! Wondering how to activate Digi VoLTE (Voice Over LTE) on your smartphone?

The good news is that VoLTE will be automatically activated if your phone model supports Digi VoLTE service. You can check the your VoLTE status at the MyDigi app. Here’s how:

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Click here to find out if your device supports Digi VoLTE.

If your phone did not activate VoLTE automatically, you may reach out to our Customer Support to help you with the activation.

Not on the MyDigi app? Download now to manage your account and enjoy cool rewards with MyDigi Rewards!

Comments
by Putrahaikal075 Member
on ‎27-01-2019 07:18 AM

@Bellsa wrote:

Hey subscribers! Wondering how to activate Digi VoLTE (Voice Over LTE) on your smartphone?

The good news is that VoLTE will be automatically activated if your phone model supports Digi VoLTE service. You can check the your VoLTE status at the MyDigi app. Here’s how:

Screenshot_4.png

 

Click here to find out if your device supports Digi VoLTE.

If your phone did not activate VoLTE automatically, you may reach out to our Customer Support to help you with the activation.

Not on the MyDigi app? Download now to manage your account and enjoy cool rewards with MyDigi Rewards!


 

by JKLee Member
on ‎20-07-2019 04:36 PM

Pls active Volte  0162078089

Thx

by Support
on ‎20-07-2019 04:43 PM

Hi JKLee,Please contact to our Business l department for further assistance, 0162998888 from 8 am - 7 pm (every day). TQ

 

by 0165865094 Member
on ‎31-07-2019 01:16 AM

active my VoLTE 0165865094

by Support
on ‎31-07-2019 08:38 AM

We've responded to your PM. Kindly check and provide us with the required info ya :-) TQ.

 

active my VoLTE 0165865094

by muhaza Member
on ‎02-08-2019 01:50 PM

Hi. Please active VoLte for my number.

My number: 01136929650

Thanks

by Support
on ‎02-08-2019 03:06 PM

Hi muhaza, Volte will be activated automatically if your phone model supports Digi Volte service. Smiley Happy For more info about the devices that are compatible with VoLTE, please visit http://new.digi.com.my/services/volte.
 

by limyeewei Member
on ‎15-08-2019 12:13 PM

Hi. Please active volte for my number.

My number: 0164123845

by Support
on ‎15-08-2019 01:18 PM

Hi limyeewei, Kindly PM us (Inbox) your phone model in order to proceed with VoLTE activation. Click here to PM: https://bit.ly/2ERJb4N . Thank you.

by 0162560295 Member
on ‎04-09-2019 01:09 AM

Hey digi can active my volte 016 2560295. My servis a change plan.n volte me dont have.tq

by Support
on ‎04-09-2019 12:16 PM

Please check your PM, 0162560295. TQ.

by Axizie Member
on ‎16-09-2019 10:04 AM

Please active my volte 01151826427

by Support
on ‎16-09-2019 10:08 AM

Done, Axizie. You may restart your device and start to use the service. For more info about the devices that are compatible with VoLTE, please visit https://www.digi.com.my/support/our-network/volte.

by bmpbombustick Member
on ‎16-09-2019 08:43 PM

Please active my volte 0107621225

by Support
on ‎16-09-2019 09:21 PM

Hi bmpbombustick, We have activated your  VoLTE service on 0107621225, you will receive notification later, please restart your phone after receiving the notification. Sorry if your phone model is not listed on our Digi's VoLTE list. you may be facing a call problem, such as noisy sound during a call, automatically hang up, can't dial or can't receive the call, you can deactivate the service via Mydigi app. For more information on VoLTE and phone models that support VoLTE, please visit: https://www.digi.com.my/support/our-network/volte, Thank You.

by kwazy Member
on ‎24-10-2019 10:16 PM

Dear Digi support, kindly activate my Volte, my number 016-8022851. Thanks Smiley Happy

by Support
on ‎25-10-2019 08:33 AM

Hi kwazy. We are sorry to inform you that Xiaomi devices do not support VoLTE from Digi at the moment. ☹ We will update on our website once it is available. For more info, please visit https://www.digi.com.my/support/our-network/volte Thanks.

by kwazy Member
on ‎25-10-2019 10:23 AM

Oh i were hoping to  pre-activate the VoLTE feature as im going to buy an 2nd hand iphone X this weekend from my friend. If possible, can u help me to activate the VoLTE?

by Support
on ‎25-10-2019 01:36 PM

Hi kwazy, We do not provide pre-activation of VoLTE as certain phone models are unable to support Digi VoLTE. Once you have purchased the iPhone, you may PM us your mobile number for VoLTE activation. Thank you.

by limyeewei Member
on ‎29-10-2019 03:52 PM

Please active my volte 0164123845

by Support
on ‎30-10-2019 07:56 AM

Hi limyeewei. The VoLTE service is already activated. Thank you.

by Aleeffaizal Member
on ‎19-11-2019 06:32 PM

Can activate my volte my no is 0194921121

by Support
on ‎19-11-2019 07:14 PM

Hi Aleeffaizal, we have replied to your PM please check, Thank You.