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How to activate VoLTE on your smartphone

by Community Manager on ‎27-11-2018 02:46 PM - edited on ‎03-12-2019 03:43 PM by Community Manager

Hey subscribers! Wondering how to activate Digi VoLTE (Voice Over LTE) on your smartphone?

The good news is that VoLTE will be automatically activated if your phone model supports Digi VoLTE service. You can check the your VoLTE status at the MyDigi app. Here’s how:

post 4.PNG

 

Click here to find out if your device supports Digi VoLTE.

If your phone did not activate VoLTE automatically, you may reach out to our Customer Support to help you with the activation.

Not on the MyDigi app? Download now to manage your account and enjoy cool rewards with MyDigi Rewards!

Comments
by Member
on ‎27-01-2019 07:18 AM

@Bellsa wrote:

Hey subscribers! Wondering how to activate Digi VoLTE (Voice Over LTE) on your smartphone?

The good news is that VoLTE will be automatically activated if your phone model supports Digi VoLTE service. You can check the your VoLTE status at the MyDigi app. Here’s how:

Screenshot_4.png

 

Click here to find out if your device supports Digi VoLTE.

If your phone did not activate VoLTE automatically, you may reach out to our Customer Support to help you with the activation.

Not on the MyDigi app? Download now to manage your account and enjoy cool rewards with MyDigi Rewards!


 

by Member
on ‎20-07-2019 04:36 PM

Pls active Volte  0162078089

Thx

by Support
on ‎20-07-2019 04:43 PM

Hi JKLee,Please contact to our Business l department for further assistance, 0162998888 from 8 am - 7 pm (every day). TQ

 

by Member
on ‎31-07-2019 01:16 AM

active my VoLTE 0165865094

by Support
on ‎31-07-2019 08:38 AM

We've responded to your PM. Kindly check and provide us with the required info ya :-) TQ.

 

active my VoLTE 0165865094

by Member
on ‎02-08-2019 01:50 PM

Hi. Please active VoLte for my number.

My number: 01136929650

Thanks

by Anonymous
on ‎02-08-2019 03:06 PM

Hi muhaza, Volte will be activated automatically if your phone model supports Digi Volte service. Smiley Happy For more info about the devices that are compatible with VoLTE, please visit http://new.digi.com.my/services/volte.
 

by Member
on ‎15-08-2019 12:13 PM

Hi. Please active volte for my number.

My number: 0164123845

by Anonymous
on ‎15-08-2019 01:18 PM

Hi limyeewei, Kindly PM us (Inbox) your phone model in order to proceed with VoLTE activation. Click here to PM: https://bit.ly/2ERJb4N . Thank you.

by Member
on ‎04-09-2019 01:09 AM

Hey digi can active my volte 016 2560295. My servis a change plan.n volte me dont have.tq

by Support
on ‎04-09-2019 12:16 PM

Please check your PM, 0162560295. TQ.

by Member
on ‎16-09-2019 10:04 AM

Please active my volte 01151826427

by Support
on ‎16-09-2019 10:08 AM

Done, Axizie. You may restart your device and start to use the service. For more info about the devices that are compatible with VoLTE, please visit https://www.digi.com.my/support/our-network/volte.

by Member
on ‎16-09-2019 08:43 PM

Please active my volte 0107621225

by Support
on ‎16-09-2019 09:21 PM

Hi bmpbombustick, We have activated your  VoLTE service on 0107621225, you will receive notification later, please restart your phone after receiving the notification. Sorry if your phone model is not listed on our Digi's VoLTE list. you may be facing a call problem, such as noisy sound during a call, automatically hang up, can't dial or can't receive the call, you can deactivate the service via Mydigi app. For more information on VoLTE and phone models that support VoLTE, please visit: https://www.digi.com.my/support/our-network/volte, Thank You.

by Member
on ‎24-10-2019 10:16 PM

Dear Digi support, kindly activate my Volte, my number 016-8022851. Thanks Smiley Happy

by Support
on ‎25-10-2019 08:33 AM

Hi kwazy. We are sorry to inform you that Xiaomi devices do not support VoLTE from Digi at the moment. ☹ We will update on our website once it is available. For more info, please visit https://www.digi.com.my/support/our-network/volte Thanks.

by Member
on ‎25-10-2019 10:23 AM

Oh i were hoping to  pre-activate the VoLTE feature as im going to buy an 2nd hand iphone X this weekend from my friend. If possible, can u help me to activate the VoLTE?

by Anonymous
on ‎25-10-2019 01:36 PM

Hi kwazy, We do not provide pre-activation of VoLTE as certain phone models are unable to support Digi VoLTE. Once you have purchased the iPhone, you may PM us your mobile number for VoLTE activation. Thank you.

by Member
on ‎29-10-2019 03:52 PM

Please active my volte 0164123845

by Support
on ‎30-10-2019 07:56 AM

Hi limyeewei. The VoLTE service is already activated. Thank you.

by Member
on ‎19-11-2019 06:32 PM

Can activate my volte my no is 0194921121

by Support
on ‎19-11-2019 07:14 PM

Hi Aleeffaizal, we have replied to your PM please check, Thank You.

by Member
on ‎21-11-2019 08:55 PM

please activate volte

0197044881

thank you. 

by Support
on ‎22-11-2019 09:06 AM

Hi Ahmadi85. The VoLTE service is activated. Thanks.

by Member
on ‎08-12-2019 04:30 PM

My number 016-8572354, I accidentaly de-activate VoLTE. Please help to reactivate it. TQ 

by Support
on ‎08-12-2019 04:35 PM

Hi Janiceyyy. The VoLTE service is now active. Thanks.

by Member
‎11-12-2019 03:52 PM - edited ‎11-12-2019 04:00 PM

pls help to activate VoLTE for 0167XXXXXX

by Support
on ‎11-12-2019 03:58 PM

We have activated the VoLTE service for you, kevinlim001. Smiley Happy TQ 

by Member
on ‎16-12-2019 04:35 PM

Options
Please active my volte 0148462591

by Support
on ‎16-12-2019 05:19 PM

Hi sapitsapit,


We have activated your  VoLTE service on 0148462591, you will receive notification later, please restart your phone after receiving the notification. Sorry if your phone model is not listed on our Digi's VoLTE list. you may be facing a call problem, such as noisy sound during a call, automatically hang up, can't dial or can't receive the call, you can deactivate the service via Mydigi app. For more information on VoLTE and phone models that support VoLTE, please visit: https://www.digi.com.my/support/our-network/volte,

 

Thank You.,

Joe

 

 

by Member
‎17-12-2019 04:52 AM - edited ‎17-12-2019 04:53 AM

active my volte 0146757025

by Support
on ‎17-12-2019 08:48 AM

Digi Vo-LTE service is activated for your number, drgn. If you experience any service interruptions especially on the call services after the activation, please turn off the Vo-LTE function from MyDigi app (menu > Settings > My Subscription > Vo-LTE).

 

For the list of Vo-LTE supported phone under Digi network, kindly refer to this link ya https://www.digi.com.my/support/our-network/volte

by Member
on ‎17-12-2019 11:21 AM

Hi please activate volte on my num 01133503284. Samsung s9+

by Support
on ‎17-12-2019 02:30 PM

Hi Shahi016, we have activated the VoLTE service for you. Please try to reboot your device. Thank you 

by Member
on ‎19-12-2019 09:04 PM

Hi please activate volte on my num 0123086080. Samsung S10

by Support
on ‎19-12-2019 09:31 PM

Hi tanky,Kami telah mengaktifkan servisn VoLTE anda atas nombor 0123086080, mohon "restart" semula telefon anda setelah menerima pemberitahuan SMS kami. anda mungkin menghadapi masalah panggilan, seperti bunyi bising semasa panggilan, secara automatik menutup, tidak boleh buat panggilan atau tidak boleh menerima panggilan, anda boleh menyahaktifkan perkhidmatan melalui aplikasi Mydigi. Untuk maklumat lanjut mengenai VoLTE dan model telefon yang menyokong VoLTE, sila layari: https://www.digi.com.my/support/our-network/volte, Terima Kasih.

 

by Member
on ‎20-12-2019 06:08 AM

Pliss activate my volte

by Support
on ‎20-12-2019 02:42 PM

Please PM us via https://goo.gl/SxGJMl with your number and phone model for further assistance, TQ.

by Member
on ‎25-12-2019 05:07 PM

Hi.. please activate VoLTE for 0143299897.  Huawei nova 3i

by Support
on ‎25-12-2019 05:29 PM

Hi mohdsapek. The VoLTE service is activated. Thanks.

by Member
on ‎01-01-2020 10:25 AM

Please activate volte for my no 0168992175

by Support
on ‎01-01-2020 12:07 PM

Digi Vo-LTE activated for 0168992175 already, BongJacky81 :-)

by Member
on ‎01-01-2020 02:31 PM

Hi.  please activate VoLTE  for my number

011 1616 1937. Thx

by Support
on ‎01-01-2020 07:27 PM

Digi VoLTE already activated for 011 1616 1937 ya,  erimix90 :-)

by Member
on ‎07-01-2020 10:56 AM

hai.. morning ,,please activate VoLTE for my number 011 6929 7254 , btw i use huawei nova 2 lite

by Support
on ‎07-01-2020 12:07 PM

Hi sarra, the service is not available for Tone wow subscriber ya. TQ.

by Member
on ‎28-01-2020 12:47 PM

hye. please activate volte for my number 01136813962.

by Support
on ‎28-01-2020 01:46 PM

We've activated Digi Vo-LTE service for 01136813962, rixyrohaizie. Restart the phone and if you experience any service interruptions, especially on the call services after the activation, please turn off the Vo-LTE function from MyDigi app (menu > Settings > My Subscription > Vo-LTE). TQ.

by Member
on ‎28-01-2020 09:00 PM

DiGi can you please help me activate my number 0168277466, thank you in advance