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How to activate VoLTE on your smartphone

by Community Manager on ‎27-11-2018 02:46 PM - edited on ‎05-02-2021 12:33 PM by Community Manager

Hey subscribers! Wondering how to activate Digi VoLTE (Voice Over LTE) on your smartphone?

The good news is that VoLTE will be automatically activated if your phone model supports Digi VoLTE service. You can check your VoLTE status at the MyDigi app. Here’s how:

 

Step 1:

Tap on the Menu icon on your MyDigi App home screen

Capture.PNG

 

Step 2: 

Tap on "Settings"

Capture.PNG

 

Step 3:

Tap on "My Subscriptions".

Capture.PNG

 

Step 4:

Toggle the button to activate your VoLTE. And you're done!

Capture.PNG

 

Click here to find out if your device supports Digi VoLTE.

If your phone did not activate VoLTE automatically, you may reach out to our Customer Support to help you with the activation.

Not on the MyDigi app? Download now to manage your account and enjoy cool rewards with MyDigi Rewards!

Comments
by Support
on ‎26-05-2021 10:16 PM

Hi. Vo-LTE successfully activated. TQ. Smiley Happy

by Member
on ‎28-05-2021 09:20 AM

Hi
Please active my volte 0166697168 My HP Model is Redmi  Note 7.
I saw post in https://community.digi.com.my/t5/Postpaid/VoLTE-activation/td-p/64887 it can enable but i can't see in my Digi App

 

TQ

by Support
on ‎28-05-2021 10:40 AM

Redmi currently not officially listed in the supported phone list for Digi Vo-LTE at the moment, Faung. You might experience service interruption for the unsupported phone, especially on the incoming/outgoing call and call quality if Vo-LTE service activated. Check the supported phone models over <here>. TQ

by Member
on ‎30-05-2021 09:00 PM

Hi, can please activate Vo-LTE on my smartphone? It is Samsung S8 and i can't find the Vo-LTE enable setting in MyDigi app

by Support
on ‎30-05-2021 09:18 PM

Hi there. Do PM (Inbox) us for further checking. 

by Member
on ‎08-06-2021 08:04 PM

Dear Digi support, kindly activate Volte for  my number 012-6566743. Thanks 

by Support
on ‎08-06-2021 09:16 PM

Please restart the phone, jess62. We've activated the Vo-LTE service for your number. TQ.

by Member
on ‎10-06-2021 06:26 PM

Hi

please activate volte for my number for

0137021026

0167166024

0146817754

 

Thanks

by Support
on ‎10-06-2021 10:54 PM

kelly1026, please provide us ur phone model for further assistance on this

by Support
on ‎13-06-2021 01:53 PM

Hi sfyew. Please confirm, what are the phone model for each numbers?

 

Thank you.

by Member
on ‎17-06-2021 10:31 PM

Hi, please active VoLTE for my number 0177028897. I can't find it in my phone settings and MyDigi app. I'm using Samsung Note 20 Ultra.

by Support
on ‎17-06-2021 10:34 PM

Tosshie, activation done Smiley Happy Please reboot ur device and recheck on the connection back ya

by Member
on ‎17-06-2021 10:52 PM

Got it now. Thanks Digi_Sha Smiley Very Happy

 

Screenshot_20210617-224409_One UI Home.jpg

by Member
on ‎18-06-2021 11:45 AM

Hi Digi, could you please kindly activate my VoLTE? My Digi phone number is 0106696148. Thanks in advance. 

by Support
on ‎18-06-2021 01:33 PM

Hi allenz1988, The VoLTE service has been successfully activated. You may restart your device and start to use the service. Vo-LTE offered by selected devices at the moment, please refer to https://www.digi.com.my/support/our-network/volte for more info. Thanks.

by Member
on ‎24-06-2021 11:43 AM

please activate voLTe for 

0165901600

0165938448

by Support
on ‎24-06-2021 01:26 PM

Hi madviruz, We have activated your  VoLTE service on both number, you will receive notification later, please restart your phone after receiving the notification. Sorry if your phone model is not listed on Digi's VoLTE list. you may be facing a call problem, such as noisy sound during a call, automatically hang up, unable to make outgoing caall, or can't receive the call, you can deactivate the service via the Mydigi app. For more information on VoLTE and phone models that support VoLTE, please visit https://www.digi.com.my/support/our-network/volte . thank You.

by Member
on ‎26-06-2021 10:50 PM

Hi Please activate volte for 0163384365, 0163354391 and 0166264391. There is no activate volte setting in my digi subcriptions. Thank you

by Support
on ‎26-06-2021 11:41 PM

julius23, please check the supported phone model for Digi Vo-LTE at this link > https://www.digi.com.my/support/our-network/volte

If your phone is listed, PM us <here> for further assistance ya. TQ.

by Member
on ‎28-06-2021 11:13 PM

Please activated my volte 0163294852

by Support
on ‎28-06-2021 11:25 PM

Gbump8, activation done Smiley Happy 

by Member
on ‎30-06-2021 09:58 PM

hi dig, please reactivated volte on 0106670725

by Support
on ‎30-06-2021 10:40 PM

suselinuxp, done Smiley Happy Please reboot ur device and recheck on the connection back ya

by Member
on ‎20-07-2021 07:55 PM

Hi please reactivate volte on 0163384365

by Member
on ‎05-08-2021 02:27 PM

Please activate volte for my no 0164512226 Thank you

by Member
on ‎05-08-2021 02:28 PM

Please activate volte for my another no 0125452773 Thank you

by Support
on ‎06-08-2021 02:55 PM

Vo-LTE service for both numbers have been activated, Wanghl50. Please restart the phone ya. TQ.

by Member
on ‎09-08-2021 03:56 PM

Please activate my volte 0166124239

by Support
on ‎10-08-2021 04:45 PM

Activation done, James007. For the list of supported phone models, please refer to this link : https://www.digi.com.my/support/our-network/volte

 

Thank you.

by Member
on ‎12-08-2021 08:43 PM
tolong aktifkan volte di no 01136577528
by Member
on ‎12-08-2021 08:44 PM
tolong aktifkan volte di no 0106621989
by Support
on ‎13-08-2021 10:47 PM

armzz, sila PM kami model telefon yang sedang digunakan di <sini> dulu. TQ.

by Member
on ‎18-08-2021 03:20 PM

Hai. Please turn on my VOLTE at 0162427207. Thanks. 

by Member
on ‎18-08-2021 04:17 PM

Hi digi

Kindly activate volte for

016 3386525 (S10+)

by Support
on ‎20-08-2021 12:15 AM

Kindly PM us your phone model over <here> for further assistance, please. TQ

by Member
on ‎21-08-2021 07:14 PM
  • Active my voLTE
by Support
on ‎22-08-2021 10:45 PM

Alexander08, please PM us your phone number and model over <here> for service activation. TQ.

by Member
on ‎04-09-2021 03:41 PM
  •  

@Bellsa wrote:

Hey subscribers! Wondering how to activate Digi VoLTE (Voice Over LTE) on your smartphone?

The good news is that VoLTE will be automatically activated if your phone model supports Digi VoLTE service. You can check your VoLTE status at the MyDigi app. Here’s how:

 

Step 1:

Tap on the Menu icon on your MyDigi App home screen

Capture.PNG

 

Step 2: 

Tap on "Settings"

Capture.PNG

 

Step 3:

Tap on "My Subscriptions".

Capture.PNG

 

Step 4:

Toggle the button to activate your VoLTE. And you're done!

Capture.PNG

 

Click here to find out if your device supports Digi VoLTE.

If your phone did not activate VoLTE automatically, you may reach out to our Customer Support to help you with the activation.

Not on the MyDigi app? Download now to manage your account and enjoy cool rewards with MyDigi Rewards!


by Member
on ‎23-09-2021 02:57 PM

Dear Digi support, kindly activate Volte for  my number 011-16283913. Thanks 

by Support
on ‎24-09-2021 07:02 PM

Please reload and PM us via https://goo.gl/SxGJMl for further assistance. TQ.

by Member
on ‎30-09-2021 02:47 PM

Hi.  Please activate voLTE  for my number. 01136940048. Thanks

by Member
on ‎30-09-2021 11:11 PM

Hi please activate my digi volte of 0149410445. Im using realme c2

by Support
on ‎02-10-2021 04:37 AM

azmeermade, may we know for which phone model is that ya? 

 

Azriznm, activation, done Smiley Happy Please reboot ur device after a while ya