|
Join the conversation
Showing results for 
Search instead for 
Do you mean 
Join the conversation
Showing results for 
Search instead for 
Do you mean 

How to activate VoLTE on your smartphone

by Community Manager on ‎27-11-2018 02:46 PM - edited on ‎05-02-2021 12:33 PM by Community Manager

Hey subscribers! Wondering how to activate Digi VoLTE (Voice Over LTE) on your smartphone?

The good news is that VoLTE will be automatically activated if your phone model supports Digi VoLTE service. You can check your VoLTE status at the MyDigi app. Here’s how:

 

Step 1:

Tap on the Menu icon on your MyDigi App home screen

Capture.PNG

 

Step 2: 

Tap on "Settings"

Capture.PNG

 

Step 3:

Tap on "My Subscriptions".

Capture.PNG

 

Step 4:

Toggle the button to activate your VoLTE. And you're done!

Capture.PNG

 

Click here to find out if your device supports Digi VoLTE.

If your phone did not activate VoLTE automatically, you may reach out to our Customer Support to help you with the activation.

Not on the MyDigi app? Download now to manage your account and enjoy cool rewards with MyDigi Rewards!

Comments
by Support
on ‎26-05-2021 10:16 PM

Hi. Vo-LTE successfully activated. TQ. Smiley Happy

by Member
on ‎28-05-2021 09:20 AM

Hi
Please active my volte 0166697168 My HP Model is Redmi  Note 7.
I saw post in https://community.digi.com.my/t5/Postpaid/VoLTE-activation/td-p/64887 it can enable but i can't see in my Digi App

 

TQ

by Support
on ‎28-05-2021 10:40 AM

Redmi currently not officially listed in the supported phone list for Digi Vo-LTE at the moment, Faung. You might experience service interruption for the unsupported phone, especially on the incoming/outgoing call and call quality if Vo-LTE service activated. Check the supported phone models over <here>. TQ

by Member
on ‎30-05-2021 09:00 PM

Hi, can please activate Vo-LTE on my smartphone? It is Samsung S8 and i can't find the Vo-LTE enable setting in MyDigi app

by Support
on ‎30-05-2021 09:18 PM

Hi there. Do PM (Inbox) us for further checking. 

by Member
on ‎08-06-2021 08:04 PM

Dear Digi support, kindly activate Volte for  my number 012-6566743. Thanks 

by Support
on ‎08-06-2021 09:16 PM

Please restart the phone, jess62. We've activated the Vo-LTE service for your number. TQ.

by Member
on ‎10-06-2021 06:26 PM

Hi

please activate volte for my number for

0137021026

0167166024

0146817754

 

Thanks

by Support
on ‎10-06-2021 10:54 PM

kelly1026, please provide us ur phone model for further assistance on this

by Support
on ‎13-06-2021 01:53 PM

Hi sfyew. Please confirm, what are the phone model for each numbers?

 

Thank you.

by Member
on ‎17-06-2021 10:31 PM

Hi, please active VoLTE for my number 0177028897. I can't find it in my phone settings and MyDigi app. I'm using Samsung Note 20 Ultra.

by Support
on ‎17-06-2021 10:34 PM

Tosshie, activation done Smiley Happy Please reboot ur device and recheck on the connection back ya

by Member
on ‎17-06-2021 10:52 PM

Got it now. Thanks Digi_Sha Smiley Very Happy

 

Screenshot_20210617-224409_One UI Home.jpg

by Member
on ‎18-06-2021 11:45 AM

Hi Digi, could you please kindly activate my VoLTE? My Digi phone number is 0106696148. Thanks in advance. 

by Support
on ‎18-06-2021 01:33 PM

Hi allenz1988, The VoLTE service has been successfully activated. You may restart your device and start to use the service. Vo-LTE offered by selected devices at the moment, please refer to https://www.digi.com.my/support/our-network/volte for more info. Thanks.