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How to activate VoLTE on your smartphone

by Community Manager on ‎27-11-2018 02:46 PM - edited on ‎03-12-2019 03:43 PM by Community Manager

Hey subscribers! Wondering how to activate Digi VoLTE (Voice Over LTE) on your smartphone?

The good news is that VoLTE will be automatically activated if your phone model supports Digi VoLTE service. You can check the your VoLTE status at the MyDigi app. Here’s how:

post 4.PNG

 

Click here to find out if your device supports Digi VoLTE.

If your phone did not activate VoLTE automatically, you may reach out to our Customer Support to help you with the activation.

Not on the MyDigi app? Download now to manage your account and enjoy cool rewards with MyDigi Rewards!

Comments
by Support
on ‎28-01-2020 09:43 PM

JokerXP5, when we checked here, the number is active. If u need any further assistance, u can inbox/pm us ya. Tq.

by Member
on ‎28-01-2020 10:26 PM

Please active volte on my simcard.I use Vivo Y66 that support volte.... My number is 0109674017....please help me.... 

by Support
on ‎29-01-2020 08:50 AM

Hi Danialhaziqtrg. The VoLTE service is activated. Thanks.

by Member
on ‎29-01-2020 01:40 PM

can you reactivated volte for my number 01136813962. i accidently turn it off and cant turn it on anymore. thanks for cooperation.

by Support
on ‎30-01-2020 08:03 AM

rixyrohaizie, we've reactivated the Digi Vo-LTE service for 01136813962 😊 

by Member
on ‎08-02-2020 08:25 PM

Can you active my number  again....my number is 0109674017

by Support
on ‎08-02-2020 08:59 PM

Hi Danialhaziqtrg, the reactivation done. Please be careful when you browse your MyDigi app in the future ya. Cancellation is not recommended if you still want to use the service. TQ

by Member
on ‎09-02-2020 09:57 PM

Hi, please assist to activate Voice LTE for phone number 0166922818.  Thanks. 

by Support
on ‎09-02-2020 10:39 PM

Hi WilsonWay, we have activated your  VoLTE service on 0166922818, you will receive notification later, please restart your phone after receiving the notification. Thank You.

by Member
on ‎11-02-2020 04:36 AM

i dont have option volte on my digi app pls help 0146757025

by Support
on ‎11-02-2020 09:30 AM

Please restart your phone, drgn. Digi Vo-LTE service has been activated for your number :-) 

by Member
on ‎11-02-2020 01:31 PM

Hi digi. Please activate VoLTE for my number 0134158545. Thank you.

by Support
on ‎11-02-2020 03:52 PM

Hi zhafri96. The VoLTE service is activated. Thanks.

by Member
on ‎17-02-2020 05:39 PM

kindly help me reactivate volte my number 0108856472. it is because of i deactivate volte i can't make or received call and message? 

by Support
on ‎17-02-2020 07:10 PM

Hi el_haris, we have activated your VoLTE service on 0168267433, you will receive notification later, please restart your phone after receiving the notification. Thank You.

by Member
on ‎23-02-2020 12:09 PM

can you activated volte for my number 0162121017. i accidently turn it off and cant turn it on anymore. thanks for cooperation.

by Support
on ‎23-02-2020 01:01 PM

Hi Fatinizzati89. The VoLTE service is activated. Thanks.

by Member
on ‎01-03-2020 02:43 PM

Hi. Please active volte for my number.

My number: 01126748161

Thanks

by Support
on ‎01-03-2020 03:33 PM

Hi, good evening. First of all may we know, what is your phone model?

by Member
‎03-03-2020 12:51 AM - edited ‎03-03-2020 12:53 AM

Please activate VoLTE for my number 01133370233  (Huawei Mate10 Pro) 

by Support
on ‎03-03-2020 08:56 AM

The activation is done, RUMI. Smiley Happy

by Member
on ‎19-03-2020 03:03 PM

Hi. Please reactive volte for my number   0106670725 (samsung A9 2018)

it deactivated a few days ago

 

Thanks

by Support
on ‎19-03-2020 04:21 PM

Hi suselinuxp. The VoLTE service is activated. Thanks.

by Member
on ‎20-03-2020 12:54 PM

Please activate volte.

 

0163755227

by Support
on ‎21-03-2020 04:16 PM

Activation done, Danielalif. For the list of compatible phone models, you can refer to this link : https://www.digi.com.my/support/our-network/volte.

 

If your phone model is not listed, please cancel the service via your MyDigi app, under the My subscriptions ya. That is to avoid service interruptions to your phone number. Thank you and stay safe!

by Member
on ‎25-03-2020 06:19 PM

Please activate volte for my no 60124942927

by Support
on ‎26-03-2020 07:34 AM

We've activated Digi Vo-LTE service for your number. If you experience any service interruptions especially on the call services after the activation, please turn off the Vo-LTE function from MyDigi app (menu > Settings > My Subscription > Vo-LTE).

 

For the list of Vo-LTE supported phone under Digi network, kindly refer to this link ya https://www.digi.com.my/support/our-network/volte

by Member
on ‎02-04-2020 04:21 AM

Tolong aktifkan  VO-LTE sya  nomor saya  01126636186

by Support
on ‎02-04-2020 06:09 PM

Hi Arham1, VoLTE servis dah diaktif untuk nombor telefon anda ya. Sila restart semula telefon selepas menerima SMS pengetahuan. Anda boleh semak pautan ini untuk senarai model telefon yang menyokong servis Vo-LTE ya https://www.digi.com.my/support/our-network/volte. TQ.

by Member
on ‎04-04-2020 09:31 PM

can help active VoLte ? 0195556445

by Support
on ‎05-04-2020 11:48 AM

Hi Shiwei96. Activation done. For the list of supported phone models, please refer to the below link. If your phone is not listed, please cancel it from your MyDigi app to avoid any service interruption ya. Thank you.

 

https://www.digi.com.my/support/our-network/volte.

by Member
on ‎10-04-2020 10:42 AM

Please enable volte for my digi number 0135064997

by Support
on ‎11-04-2020 11:13 AM

Hi Azriznm. Based on our record, the service is already activated. Thank you.

by Member
on ‎17-04-2020 07:17 PM

Hello. Please enable Volte for my Digi number 01133647261 thank you.

by Support
on ‎19-04-2020 07:44 PM

Hi ryan0953. We are sorry to inform you that Redmi devices do not support VoLTE from Digi at the moment. ☹We will update on our website once it is available. For more info, please visit https://www.digi.com.my/support/our-network/volte

by Member
on ‎22-04-2020 02:03 PM

Hi, Kindly help me activate VoLTE for 0166187872

 

My Device: OnePlus 6

 

Can you activate it even though my device doesn't listed in your VoLTE device. ?

by Support
on ‎22-04-2020 02:59 PM

Hi Hellsbuddy. Sorry, we are not allowed to activate the VoLTE service. Activating it will cause service/network interruptions. 

by Member
on ‎23-04-2020 08:26 AM
Tolong activate vo-LTE SAYA SAYA TER OFF VO-LTE NO.0143882044
by Support
on ‎23-04-2020 09:05 AM

Servis Vo-LTE sudah diaktifkan semula untuk nombor  0143882044 ya, Satayeu :-)

by Member
on ‎06-05-2020 03:06 AM

hye. please activate volte for my number  0108270314  , thx .

by Support
on ‎06-05-2020 09:36 AM

Digi Vo-LTE service already activated for 0108270314, A10 :-)

 

 

hye. please activate volte for my number  0108270314  , thx .

by Member
on ‎06-05-2020 06:53 PM

Hye Digi service , activete 4g  to my number 0168383546 , thx digi : )

by Member
on ‎06-05-2020 07:01 PM

Activate 4g to my number  0168205425 , thx digi

by Support
on ‎06-05-2020 08:13 PM

Hi A10, We have activated your  VoLTE service on 0168205425 , you will receive notification later, please restart your phone after receiving the notification. Sorry if your phone model is not listed on our Digi's VoLTE list. you may be facing a call problem, such as noisy sound during a call, automatically hang up, can't dial or can't receive the call, you can deactivate the service via Mydigi app. For more information on VoLTE and phone models that support VoLTE, please visit: https://www.digi.com.my/support/our-network/volte, Thank You.

by Member
on ‎17-05-2020 05:46 PM

please activate volte 01116661664

by Support
on ‎17-05-2020 06:17 PM

Wansunan, Vo-LTE service already activated for 01116661664.

If you experience any service interruptions especially on the call services after the activation, please turn off the Vo-LTE function from MyDigi app (menu > Settings > My Subscription > Vo-LTE). TQ.

by Member
on ‎05-06-2020 04:30 PM

Please enable volte for me 

Number:0149597980

by Support
on ‎05-06-2020 04:44 PM

Hi User1406. The VoLTE service has been activated.