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How do I unlock my SIM with a PUK code?

by whysee SuperUser on ‎27-04-2016 11:23 AM - edited on ‎31-05-2017 12:01 PM by Community Manager

If your SIM is locked, access your PUK code using either one of these methods:

 

1. Call our Customer Helpline at 016 2211 800  

 

2. Log in to MyDigi on your desktop.  Click on "Details" (beside the "Settings" button) to view the PUK code for your SIM.

Comments
by heng123 Member
on ‎04-04-2019 08:30 PM

u can help me puk 442039665400  id thank you

by Support
on ‎04-04-2019 08:53 PM

Heng123, can we have ur phone number, full name and IC number for verification please? U will need to provide us all the info before we could assist u on the PUK number.

by heng123 Member
on ‎04-04-2019 09:06 PM

yes

by heng123 Member
on ‎04-04-2019 09:10 PM

heng kai ling  +85587240063  

by Support
on ‎04-04-2019 09:11 PM

For which phone number is that ya?

by heng123 Member
on ‎04-04-2019 09:12 PM

u can sms  puk

by Support
on ‎04-04-2019 09:13 PM

Are u a Digi user?

by heng123 Member
on ‎04-04-2019 09:14 PM
i need puk of 442039665400
by Support
on ‎04-04-2019 09:20 PM

That is not a Digi number. We can't assist if it's not a Digi number.

by heng123 Member
on ‎04-04-2019 09:29 PM

now i use sim 85587240063    but i want use sim 442039665400   

by heng123 Member
on ‎04-04-2019 09:30 PM

i for get PUK    u can help me

by heng123 Member
on ‎04-04-2019 09:31 PM

Screenshot_20190404_101947.jpg

by heng123 Member
on ‎04-04-2019 09:33 PM

Screenshot_20190331_182543.jpg

by Support
on ‎04-04-2019 09:34 PM

Can we have ur IC number and full name please?

by heng123 Member
on ‎04-04-2019 09:38 PM

full name  Heng Kai Ling  ic   sorry am foget

by heng123 Member
on ‎04-04-2019 09:42 PM

ic number 1615280800321774

by heng123 Member
on ‎04-04-2019 09:45 PM

1615082800321774

by Support
on ‎04-04-2019 10:06 PM

We won't be able to provide u the PUK number if we do not have the complete details Smiley Sad

by Bells Member
on ‎28-06-2019 11:38 PM

0143468012.cod puk?

by Support
on ‎28-06-2019 11:44 PM

Hi Bells, kindly PM us <here> your full name for further assistance. Tq