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How do I cancel my CallerTunes™ subscription?

by SuperUser on ‎27-04-2016 03:24 PM - edited on ‎30-05-2017 01:35 PM by Community Manager

Send an SMS CT STOP to 20000 and you will receive a list of your subscribed content.

 

Alternatively, you could download the Caller Tunes app to manage all your content.

Comments
by Member
on ‎15-11-2017 02:11 PM

I CAN'T CANCEL MY CT

by Support
on ‎15-11-2017 02:13 PM

Hi,

 

You can download Digi Caller Tune apps on your handphone and unsubscribe caller tunes for your number ya. :-) http://new.digi.com.my/apps/callertunes

 

Thanks.

by Member
on ‎04-03-2020 12:21 PM

I can't cancel my CT

 

by Support
on ‎04-03-2020 02:48 PM

Hi Jentayu. Have you tried the method provided by Digi_MYCHEAH? If haven't, please try it first ya. For further assistance, you can PM us. Thank you.

by Member
on ‎22-06-2020 07:56 PM

I can't unsubscribe the caller tune.. they ask for content ID, what is my content ID?? my song is marry me.. i don't why i have this caller tune.. every message i sent to DIGI, DIGI charged me.. **bleep**. how to unsubscribe?? 2 years ago, i already unsubscribe, n today i found out there is and i don't know how I get it, n i have paid for several months didn't realised.. today i just knew it.. **bleep** for sure.... everymonth have to pay RM2 for that **bleep** stupid caller tune.. i try to speak to customer service, also half way lost, **bleep**, sure kena charge again.. how ?? who can help?? frustrated!!! n planning to cancel this plan..hopeless dude..