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How are refunds handled for services that are exempt from GST (ie, International Roaming Services or International Insurance Policy)?

by SuperUser on ‎27-04-2016 04:36 PM - edited on ‎29-05-2017 12:17 PM by Community Manager

For Prepaid customers, they will receive an SMS notification on the successful GST refund the following day from the date the charges were incurred.


For Postpaid customers, the final total calculated in the monthly bill statement will have excluded the GST-exempt services.