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How To Check and Download your Digi Prepaid Itemised Statement

by Community Manager ‎25-06-2020 11:00 PM - edited ‎26-06-2020 05:39 PM

Hey Digi Prepaid users,

In addition to the ability to view/download monthly bills and Annual Bill Statement, you can now request for a copy of your Itemised Usage for a selected period to be emailed to you!


Here are the steps if you are using your mobile browser.

Step 1: Login from https://www.digi.com.my/. Tap on the MyDigi icon on your top right.

CS STEP 1.png

Step 2: Enter your User ID & Password and tap ‘Log In’

CS STEP 2.png

Step 3: Enter the TAC that sent to your mobile and tap ‘Proceed’

CS STEP 3.png

Step 4: To check your itemized statements, tap ‘View Usage’

CS STEP 4 (prepaid).png

Step 5: Tap ‘View Itemised Usage’

CS STEP 5 (prepaid).png

Step 6: Select the preferred Itemized Statement period and enter your email address. Then, tap ‘Submit’.

CS STEP 6 (prepaid).png

Step 7: Done! Your request has been successfully submitted. You will receive an email with a PDF copy of the Itemized Statement.

CS STEP 7 (prepaid).png

 

Here are the steps if you are using your desktop browser. 


Step 1: Login from https://www.digi.com.my/. Click on the MyDigi icon on your top right.

CS STEP 1.png

Step 2: Enter your User ID & Password and click ‘Log In’

CS STEP 2.png

Step 3: Enter the TAC that was sent to your mobile device and click ‘Proceed’

CS STEP 3.png

Step 4: To check your itemized statements, click ‘Account’, then click ‘View Usage’

CS STEP 4 (prepaid).png

Step 5: Click on ‘View Itemised Usage’

CS STEP 5 (prepaid).png

Step 6: Select the preferred Itemized Statement period and enter your email address. Then, click ‘Submit’.

CS STEP 6 (prepaid).png

Step 7: Done! Your request has been successfully submitted. You will receive an email with a PDF copy of the Itemized Statement.

CS STEP 7_v2 (prepaid).png

 

Convenience is right at your fingertips!