Get your #MyDigiApp How-Tos here!

[#1]

 Hey Subscribers!

The new and improved MyDigi app is here, so be sure to update or install the latest version here! This is your ultimate directory on what you can do the MyDigi app!  Find out how you can pay your bills, check balance and more on the app - simply click on the articles below. 

IMPORTANT NOTICE: All users on the MyDigi app version 8.0 and above must sign up again because your old login will no longer be valid for the new version. This is a new process provided by Digi to ensure a safer account management and stronger security. Existing users using Connect ID will also be required to sign up again. Please note that Connect ID and the new MyDigi app (v8.0 and above) are different logins. Subscribers looking to login to MyDigi via website will still be required to use the old ConnectID login.

Please ensure that you enter the correct password with your new account. You have 5 tries to enter your password before your account is locked. If your account is locked, please call Digi Customer Service at 016-221 1800 for assistance.

MyDigi app version 8.0 and above	MyDigi app version 7.9 and below
How to Sign In	How to Check Data Usage and Credit Balance
Exploring the New App	How to Check Current Plan Usage
How to Get MyDigi Rewards	How to get MyDigi Rewards
How to Add a Card to My Account	How to Find Out Your Membership Tier on MyDigi Rewards!
How to Manage "My Favourites"	How to add a card to my account
How to Pay My Digi Bill	How to Set Up Friends & Family
How to Reload My Digi Account	How to Pay Bills for Friends & Family
How to Buy Add-Ons	How to Transfer Credit to Friends & Family
How to Buy Roaming	How to pay my Digi bill
How to Change Subscription	How to View and Download Past Bills
How To Reach Support, Make & View Reports	How to Change Billing Address and Delivery Method
How to Change My Preferred Language	How to Reload my Digi Account
How to Make Quick Subscription	(Prepaid) Purchase Internet Data
How to Subscribe EasyAdd	(Postpaid) Purchase Internet Quota
How to Buy Box of Surprise Add-on	How to Subscribe for Roaming Pass
How to Make Your Mobile Number Private	How to Activate International Roaming
-	How to Share Internet Quota with Supplementary Lines
-	How to View All Associated Accounts With Principal ID
-	How to Suspend Phone Line
-	How to Find PIN/PUK Code
-	How to Activate VoLTE on My Smartphone

 

Untuk artikel Bahasa Malaysia, klik disini!

[#2]

somebody can help me to register my simcard??

[#3]

The registration process will be done within 24hrs, almussawir. However, we'll always try to expedite the process. If the purchase was done 24hrs ago, kindly bring the SIM pack to the same outlet for further clarification on the registration status. Or, you can walk-in to any Digi Store for further assistance on the registration. Please check the nearest location here, https://goo.gl/I45hAH and filter for Digi Store only. TQ.

somebody can help me to register my simcard??

[#4]

DiGi BEST !! i Love YOu🌹🌷🌷🌺

[#5]

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@VerySoon wrote:

 Hey Subscribers!

Here's your ultimate directory on what you can do the MyDigi app!  Find out how you can pay your bills, check balance and more on the app - simply click on the articles below.

PREPAID

- How to reload to my account? (For Bahasa Malaysia, click here)

- How to check Digi Prepaid data usage and credit balance (For Bahasa Malaysia, click here)

- How to purchase Internet Data? (For Bahasa Malaysia, click here)

- How to set family and friends' number for free calls? (For Bahasa Malaysia, click here)

- How to Transfer Your Prepaid Credit to Friends and Family  (For Bahasa Malaysia, click here)

POSTPAID

- How to Check My Current Plan Usage (For Bahasa Malaysia, click here)

- How do I pay my bills via MyDigi App?

- How do I pay my bills via Auto-Billing on the MyDigi App?

- How do I pay bills for my family and friends?

- How to purchase internet quota?

- How do I share my Internet quote with my supplementary lines?

- How do I view all accounts associated with my Principle ID?

- How do I view and download my past bills?

- How do I change my billing address and delivery method?

- How to subscribe to Roaming Pass?

- How to activate international Roaming?

- How to find my PIN/PUK Code?

APPS & SERVICES

- How do I get rewards from MyDigiRewards?

- Find out if you're a Platinum member on MyDigi Rewards! (For Bahasa Malaysia, click here)

- How do I suspend my phone line?

- How do I activate VoLTE on my smartphone?

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[#6]

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@VerySoon wrote:

 Hey Subscribers!

Here's your ultimate directory on what you can do the MyDigi app!  Find out how you can pay your bills, check balance and more on the app - simply click on the articles below.

PREPAID

- How to reload to my account? (For Bahasa Malaysia, click here)

- How to check Digi Prepaid data usage and credit balance (For Bahasa Malaysia, click here)

- How to purchase Internet Data? (For Bahasa Malaysia, click here)

- How to set family and friends' number for free calls? (For Bahasa Malaysia, click here)

- How to Transfer Your Prepaid Credit to Friends and Family  (For Bahasa Malaysia, click here)

POSTPAID

- How to Check My Current Plan Usage (For Bahasa Malaysia, click here)

- How do I pay my bills via MyDigi App?

- How do I pay my bills via Auto-Billing on the MyDigi App?

- How do I pay bills for my family and friends?

- How to purchase internet quota?

- How do I share my Internet quote with my supplementary lines?

- How do I view all accounts associated with my Principle ID?

- How do I view and download my past bills?

- How do I change my billing address and delivery method?

- How to subscribe to Roaming Pass?

- How to activate international Roaming?

- How to find my PIN/PUK Code?

APPS & SERVICES

- How do I get rewards from MyDigiRewards?

- Find out if you're a Platinum member on MyDigi Rewards! (For Bahasa Malaysia, click here)

- How do I suspend my phone line?

- How do I activate VoLTE on my smartphone?

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[#7]

Hi,

Today at 5.20pm i receive a sms  from DigiBOS telling me to redeem FREE Data at http://digi.my/BOS50 or dial *128*88# but couldn't redeem after 10 minutes the sms received

Dial *128*88# also don't have any FREE data.

Is this a scam ?

[#8]

bull **bleep** app. cant able to vie wmy past bills also. digi really makes user life suffering.

[#9]

We've responded to your PM. Kindly check, mohanfilez. TQ

bull **bleep** app. cant able to vie wmy past bills also. digi really makes user life suffering.

[#10]

Currently i have 2 phone numbers (prepaid & postpaid) that add into MyDigi apps. Now my prepaid number was expired and i don't want to use it anymore.

How do i remove this phone number from MyDigi apps?

[#11]

please help me how to renew my super long life, previously I had no problem doing this

but this year I cannot do that anymore.

[#12]

yfoong, please PM us ur number and full name to check on the status of ur account here ya

[#13]

Ok

[#14]

Thank you.

[#15]

abdulbasir2254@gmail.com

[#16]

AbdulBasir, kindly PM us <here> should you need further assistance with Digi account, products and services ya. TQ.

[#17]

my rewand no can rewand in my digi...???

[#18]

jefri3168, kindly PM us the screenshot of your MyRewatd <here> for further clarification, please. TQ.

[#19]

1. Options

   jefri3168, kindly PM us the screenshot of your MyRewatd <here> for further clarification, please. TQ.

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[#20]

jefri3168, kindly PM us the screenshot of your MyRewatd <here> for further clarification, please. TQ.