|
Join the conversation
Showing results for 
Search instead for 
Do you mean 
Join the conversation
Showing results for 
Search instead for 
Do you mean 

Get your MyDigi app how-tos here!

by Community Manager on ‎21-11-2018 03:59 PM - edited on ‎19-03-2019 05:47 PM by Community Manager

 Hey Subscribers!

The new and improved MyDigi app is here, so be sure to update or install the latest version hereThis is your ultimate directory on what you can do the MyDigi app!  Find out how you can pay your bills, check balance and more on the app - simply click on the articles below. 

IMPORTANT NOTICE: All users on the MyDigi app version 8.0 and above must sign up again because your old login will no longer be valid for the new version. This is a new process provided by Digi to ensure a safer account management and stronger security. Existing users using Connect ID will also be required to sign up again. Please note that Connect ID and the new MyDigi app (v8.0 and above) are different logins. Subscribers looking to login to MyDigi via website will still be required to use the old ConnectID login.

Please ensure that you enter the correct password with your new account. You have 5 tries to enter your password before your account is locked. If your account is locked, please call Digi Customer Service at 016-221 1800 for assistance.

 

MyDigi app version 8.0 and above

MyDigi app version 7.9 and below

How to Sign In

Exploring the New App

How to Check Data Usage and Credit Balance

-

How to Check Current Plan Usage

How to Get MyDigi Rewards

How to get MyDigi Rewards

-

How to Find Out Your Membership Tier on MyDigi Rewards! 

How to Add a Card to My Account

How to add a card to my account

How to Manage "My Favourites"

How to Set Up Friends & Family

-

How to Pay Bills for Friends & Family

-

How to Transfer Credit to Friends & Family

How to Pay My Digi Bill

How to pay my Digi bill

-

How to View and Download Past Bills

-

How to Change Billing Address and Delivery Method

How to Reload My Digi Account

How to Reload my Digi Account 

How to Buy Add-Ons

(Prepaid) Purchase Internet Data

-

(Postpaid) Purchase Internet Quota

How to Buy Roaming

How to Subscribe for Roaming Pass

-

How to Activate International Roaming

How to Change Subscription

-

How To Reach Support, Make & View Reports 

-

How to Change My Preferred Language

-

 -

How to Share Internet Quota with Supplementary Lines

 -

How to View All Associated Accounts With Principal ID

 -

How to Suspend Phone Line

 -

How to Find PIN/PUK Code

 -

How to Activate VoLTE on My Smartphone

 

Untuk artikel Bahasa Malaysia, klik disini!

Comments
by almussawir Member
on ‎06-12-2018 09:43 AM

somebody can help me to register my simcard??

by Support
on ‎06-12-2018 12:21 PM

The registration process will be done within 24hrs, almussawir. However, we'll always try to expedite the process. If the purchase was done 24hrs ago, kindly bring the SIM pack to the same outlet for further clarification on the registration status. Or, you can walk-in to any Digi Store for further assistance on the registration. Please check the nearest location here, https://goo.gl/I45hAH and filter for Digi Store only. TQ.

 

somebody can help me to register my simcard??

by Sane Member
on ‎10-01-2019 03:54 PM

DiGi BEST !! i Love YOu🌹🌷🌷🌺

by Putrahaikal075 Member
on ‎26-01-2019 07:17 AM
by Putrahaikal075 Member
on ‎26-01-2019 07:22 AM
by yap5339 Member
‎02-04-2019 06:06 PM - edited ‎02-04-2019 06:13 PM

Hi,

Today at 5.20pm i receive a sms  from DigiBOS telling me to redeem FREE Data at http://digi.my/BOS50 or dial *128*88# but couldn't redeem after 10 minutes the sms received

 

Dial *128*88# also don't have any FREE data.

 

Is this a scam ?

by mohanfilez Member
on ‎09-04-2019 12:15 PM

bull **bleep** app. cant able to vie wmy past bills also. digi really makes user life suffering.

by Support
on ‎10-04-2019 09:48 AM

We've responded to your PM. Kindly check, mohanfilez. TQ

 

bull **bleep** app. cant able to vie wmy past bills also. digi really makes user life suffering.

by Nick5309 Member
on ‎12-06-2019 11:43 AM

Currently i have 2 phone numbers (prepaid & postpaid) that add into MyDigi apps. Now my prepaid number was expired and i don't want to use it anymore.

How do i remove this phone number from MyDigi apps?