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Get Ready For A Better MyDigi Experience in July 2021

by Community Manager ‎29-06-2021 11:27 AM - edited ‎01-07-2021 02:42 PM

Dear customers,

 

Coming July 1st, selected features on the MyDigi will be discontinued as part of our efforts to improve your experience with us. Here’s what’s coming:

 

Changes to your Membership Tiers

All membership tier perks will end on 1st July while we work on a new loyalty program for you. Benefits for Gold and Platinum members will adopt these changes. (Take note that all vouchers’ validity will end on 30 June). 

However, you can still enjoy other rewards available on the MyDigi shop

 

You can access the “My Membership” feature by clicking on the “>” arrow or “menu” from now till 30 June.

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The “My Membership” feature will be removed from 1 July onwards.

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Changes to the MyDigi Challenge

The MyDigi Challenge will no longer be in the menu bar from 1 July onwards. If you access the MyDigi Challenge, you’ll receive a pop-up message prompting you to update your MyDigi app. Make sure you do so to enjoy all the latest offers and features! 

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Changes to the Welcome Gift for New Users 

In the latest version of MyDigi app, the Welcome Gift message in your MyDigi inbox will be removed as shown below. And don't worry! The Free 1GB will still be granted to you so read on for more info.

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If you're a new user on the MyDigi App but haven't received your Free 1GB Welcome Gift, don't worry. The free data will be automatically granted to you. It'll be done in two batches so look out for these dates:

 

Sign ups from 1-15 July, Data to be granted on 16 July
Sign ups from 16-31 July, Data to be granted on 1 Aug

 

An SMS notification will be sent to your device to inform you of these dates so take note! 

 

Need more internet? To help you stay connected to what matters most, our FREE 1GB for Education, Productive and Information-Related Services is still available for all Digi subscribers! Click here to find out how you can redeem your free 1GB Productivity Internet!



To ensure a better experience for our customers, we highly encourage that you update your MyDigi App to the latest version so you stay connected to all the latest features and gain full benefits of the app! Plus, MyDigi Shop will have flash deals coming soon so stay tuned 😉