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(1 Sept 2018) Digi Billing Updates

by Moderator ‎31-08-2018 08:20 AM - edited ‎27-09-2018 11:22 AM

Service Tax on Digi products and services as of 6 Sept 2018

Effective 1 Sept 2018, the Sales and Service Tax (SST) is introduced in accordance with the Sales Tax Act 2018 and Service Tax Act 2018. While the Sales Tax for taxable goods is set at various rates (5% and 10%), the Service Tax is fixed at 6% across taxable services, including telecommunication services, as outlined by the Royal Malaysian Customs Department.

Effective 6 Sept 2018, Prepaid reload services are exempted from 6% Service Tax for Malaysians based on Section 34(3)(a) of the Service Tax Act 2018.

For more details, please visit: https://mysst.customs.gov.my

How does the Service Tax apply to Digi products and services?

Service Tax of 6% is imposed on taxable services such as telecommunication services, effective 1 Sept 2018. Here is a summary of the Service Tax impact on Digi products and services:

 

 

6% GST

0% GST

Effective 1 Sept 2018

6% Service Tax

Goods

Device

Yes

Yes

No

Tablet/Modem

Yes

Yes

No

Accessories

Yes

Yes

No

Device Upfront Fee (Broadband)

Yes

Yes

No

Monthly Device Fee (Broadband)

Yes

Yes

No

Device Upfront Fee (Postpaid)

Yes

Yes

No

Monthly Device Fee (Postpaid)

Yes

Yes

No

Device Upfront Fee (Corporate)

Yes

Yes

No

Monthly Device Fee (Corporate)

Yes

Yes

No

Reload Coupon

Yes

Yes

No

 

Charge to Main Balance

 

Services

Monthly Fees/ Commitment Fees

Yes

Yes

Yes

Rate Plan/Device/ EPP Advance Payment

Yes

Yes

No

Device Leasing Payment

NA

Yes

No

Deposit

No

Yes

No

Adjustment

No

No

No

Fixed Charges i.e. Itemised Billing/ Add-on

Yes

Yes

Yes

Voice/SMS/Data

Yes

Yes

Yes

Freebies/Other Credit & Charges - Rebates/ Billing Discount

No

No

Yes

International Direct Dialing (IDD)

Yes

Yes

Yes

International Roaming

No

No

Yes

Domestic Roaming

Yes

Yes

Yes

Roaming Pass

No

No

Yes

Internet Top Up

No

No

Yes

Penalty Charges

No

No

No

Processing Fees

Yes

Yes

Yes

Standard/ Itemised Billing

Yes

Yes

Yes

Postpaid Talktime Transfer

Yes

Yes

Yes (6% on surcharge)

Prepaid Talktime Transfer

No

No

No

MVNO

Yes

Yes

No

MyDigi Rewards

Yes

Yes

No

Content Provider Service - General

     

Deezer Music

Yes

Yes

No

Spotify Music

Yes

Yes

No

Viu

Yes

Yes

No

KK Box

Yes

Yes

No

iflix

Yes

Yes

No

Caller Tunes™

Yes

Yes

Yes

Other 3rd party CPA (3 series short code)

Yes

Yes

Yes

Gaming Partners

     

Google Play

No

No

No

Apple App Store

No

No

No

CPA service – Zakat & donation

No

No

No

Garena

Yes

Yes

Yes

Steam

Yes

Yes

Yes

Digi Store Online

     

Delivery Charges

Yes

Yes

Yes

Pay Over the Counter 

     

SIM replacement

Yes

Yes

No

Change MSISDN

Yes

Yes

No

Kiosk

 

 

 

SIM replacement

No

Yes

No

Reload

NA

Yes

No

 

How much does it cost for a SIM replacement from 1 Sept 2018 onwards?

It remains at RM10 when you buy over the counter or from the Digi Kiosk.

To find out more on Digi's billing updates, click on Prepaid, Postpaid or Broadband now.