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purchase decline
Contributor
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deaniellee
Posts: 15
Registered: ‎24-10-2015

‎02-11-2015 01:14 AM

Help me fix I wanted to purchase some gems on my coc but its always show your purchase was declined
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Message 1 of 12 (2,812 Views)
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Re: purchase decline
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Digi_Kobi
Posts: 3,771
Registered: ‎01-05-2015

‎03-11-2015 08:57 AM

Hi deaniellee,
 
Kindly PM us your mobile number and registered name for further checking, please.
 
Thank you
Have a pleasant day!

I hope my answer helped you! If it has, please click on "This is Helpful" to give it a thumbs up OR if this is the solution you seek, click on "Accept as Solution" to help others find their answers faster!
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Message 2 of 12 (2,805 Views)
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Re: purchase decline
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Mich
Posts: 5
Registered: ‎01-10-2015

‎03-11-2015 11:14 AM

Can you help me too??
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Message 3 of 12 (2,790 Views)
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Re: purchase decline
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Contributor
deaniellee
Posts: 15
Registered: ‎24-10-2015

‎03-11-2015 11:44 AM

I can't I also searching for answer for it..but u can contact to digi helpline or community power hub
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Message 4 of 12 (2,781 Views)
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Re: purchase decline
Community Manager
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MrOctopusK
Posts: 8,621
Registered: ‎20-04-2015

‎03-11-2015 11:51 AM

Hi Mich, can you send personal message to Digi_Kobi just as stated above? 

Hope my answer has helped! If it has, please click on "This is Helpful" to give it a thumbs up. If this is the solution you seek, click on "Accept as Solution" to help others find their answers faster!

Having intermittent network issues? Read this Report Digi network problems via the MyDigi app to help us help you!

Getting SMS spams? "Third Party Charges for SMS from Content Providers " article can help.
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Message 5 of 12 (2,777 Views)
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direct billing decline
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deaniellee
Posts: 15
Registered: ‎24-10-2015

‎03-11-2015 07:34 PM

 
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Message 6 of 12 (2,807 Views)
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digi billing
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deaniellee
Posts: 15
Registered: ‎24-10-2015

‎03-11-2015 09:51 PM

 
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Message 7 of 12 (2,797 Views)
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Re: digi billing
Community Manager
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MrOctopusK
Posts: 8,621
Registered: ‎20-04-2015

‎05-11-2015 01:18 AM

Hi deaniellee, I have helped you to merge your screenshots to your existing post. 

 

For ease of readibility, it is strongly advised to post your replies on the same topic as follow up. Smiley Happy

Hope my answer has helped! If it has, please click on "This is Helpful" to give it a thumbs up. If this is the solution you seek, click on "Accept as Solution" to help others find their answers faster!

Having intermittent network issues? Read this Report Digi network problems via the MyDigi app to help us help you!

Getting SMS spams? "Third Party Charges for SMS from Content Providers " article can help.
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Message 8 of 12 (2,749 Views)
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Re: digi billing
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Digi_Kobi
Posts: 3,771
Registered: ‎01-05-2015

‎05-11-2015 09:02 AM

Got it, deaniellee. Thanks :-)

Have a pleasant day!

I hope my answer helped you! If it has, please click on "This is Helpful" to give it a thumbs up OR if this is the solution you seek, click on "Accept as Solution" to help others find their answers faster!
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Message 9 of 12 (2,735 Views)
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Re: purchase decline

[ Edited ]
Member
Member
shooi
Posts: 1
Registered: ‎19-05-2019

‎19-05-2019 11:20 PM - edited ‎19-05-2019 11:20 PM

i also facing this problem. can help me?
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Message 10 of 12 (533 Views)
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