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Accepted Solution

purchase decline

Contributor
Posts: 15
Registered: ‎24-10-2015
Help me fix I wanted to purchase some gems on my coc but its always show your purchase was declined
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Re: purchase decline

Support
Posts: 3,771
Registered: ‎01-05-2015
Hi deaniellee,
 
Kindly PM us your mobile number and registered name for further checking, please.
 
Thank you
Have a pleasant day!

I hope my answer helped you! If it has, please click on "This is Helpful" to give it a thumbs up OR if this is the solution you seek, click on "Accept as Solution" to help others find their answers faster!
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Re: purchase decline

Member
Posts: 5
Registered: ‎01-10-2015
Can you help me too??
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Re: purchase decline

Contributor
Posts: 15
Registered: ‎24-10-2015
I can't I also searching for answer for it..but u can contact to digi helpline or community power hub
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Re: purchase decline

Community Manager
Posts: 8,621
Registered: ‎20-04-2015

Hi Mich, can you send personal message to Digi_Kobi just as stated above? 


Hope my answer has helped! If it has, please click on "This is Helpful" to give it a thumbs up. If this is the solution you seek, click on "Accept as Solution" to help others find their answers faster!

Having intermittent network issues? Read this Report Digi network problems via the MyDigi app to help us help you!

Getting SMS spams? "Third Party Charges for SMS from Content Providers " article can help.
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direct billing decline

Contributor
Posts: 15
Registered: ‎24-10-2015
 
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digi billing

Contributor
Posts: 15
Registered: ‎24-10-2015
 
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Re: digi billing

Community Manager
Posts: 8,621
Registered: ‎20-04-2015

Hi deaniellee, I have helped you to merge your screenshots to your existing post. 

 

For ease of readibility, it is strongly advised to post your replies on the same topic as follow up. Smiley Happy


Hope my answer has helped! If it has, please click on "This is Helpful" to give it a thumbs up. If this is the solution you seek, click on "Accept as Solution" to help others find their answers faster!

Having intermittent network issues? Read this Report Digi network problems via the MyDigi app to help us help you!

Getting SMS spams? "Third Party Charges for SMS from Content Providers " article can help.
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Re: digi billing

Support
Posts: 3,771
Registered: ‎01-05-2015

Got it, deaniellee. Thanks :-)

Have a pleasant day!

I hope my answer helped you! If it has, please click on "This is Helpful" to give it a thumbs up OR if this is the solution you seek, click on "Accept as Solution" to help others find their answers faster!
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Re: purchase decline

[ Edited ]
Member
Posts: 1
Registered: ‎19-05-2019
i also facing this problem. can help me?