delivery during this MCO ?

[zatyemir18]

Hey I just wanna checking my order number, here’s the order number 200427015594235 . How does i takes to delivery during this MCO ?

[Digi_Kobi]

Hi, zatyemir18.

For online purchase, the delivery will take a minimum of 4 working days to Peninsular Malaysia and a minimum of 7 working days for Sabah, Sarawak & Labuan.

In light of Covid-19; delivery might be delayed especially deliveries to restricted areas (such as locked down areas or where there is Covid-19 inspection progress), GDEX will contact customers to make necessary arrangement for another delivery attempt.

For consignees who are in self-isolation, GDEX will leave a 'sorry card' and the consignee is required to call back for a new arrangement. TQ

[khairul88]

how to trace delivery? i purchased on 29 April 20..the estimate delivery day will be on?

[Digi_Zemi]

Hi khairul88. Please PM (inbox) us for us to check on your order. Thank you.

[torodigi10]

I wait almost a week for my phone. When I apply for digi postpaid. It take only one day to receive the MNP SIM CARD. But for mobile phone it is almost 1 week and still not delivered. The shipping status also dont know.. What the **bleep** is going on with Digi..

[Digi_Zemi]

Hi torodigi10. As a MNP customer, your Digi account must be activated first, then only we will send the phone out. There is a possibility that your network switching request was rejected by your current provider.

To confirm, please PM (inbox) us. If you don't know your transaction ID, you can provide us your IC number too. Thank you.