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Re: account has been suspended

Support
Posts: 1,544
Registered: ‎18-07-2017

Hi billy89. The monthly commitment fee needs to be settled when the line is active or barred. When the line is barred, users can still receive calls and SMS. If the line is suspended or terminated, there is no monthly commitment fee charged. Hope this clarifies.

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Re: account has been suspended

Member
Posts: 1
Registered: ‎08-08-2019
Pls unsuspend my No 601151152390
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Re: account has been suspended

Support
Posts: 1,544
Registered: ‎18-07-2017

Hi zaiyat. Could you PM (inbox) us your full name and last 4 digits of your IC/Passport here: https://goo.gl/ztUhcG for further checking? Thanks.

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Re: account has been suspended

Member
Posts: 2
Registered: ‎23-03-2020
Hi

I just suspended my own number at mydigi app but i didnt do it on purpose.. after that , i log out from the app and i cant login again . My number is 0168047068 . Please help me .