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account has been suspended

Member
Posts: 2
Registered: ‎02-12-2015

hi..

 

my son was playing around with my phone and accidentally click on suspend on mydigi apps.. how can i unsuspend my number back?? my number is 01136611182

 

tq.

Re: account has been suspended

Super Contributor
Posts: 171
Registered: ‎13-04-2015

If you are the account registered owner, please contact us at 0162211800 for the account reactivation. Or you may try to reactivate the line from the app by connecting to WiFi service. Thanks.

 

Re: account has been suspended

Member
Posts: 2
Registered: ‎02-12-2015
Problem solved.. Thanks for the help..

Re: account has been suspended

Member
Posts: 1
Registered: ‎18-03-2017
Hi
My brother was playing around with my phone and accidentally click on suspend on mydigi apps.. how can i unsuspend my number back?? my number is 0143118471

Re: account has been suspended

Community Manager
Posts: 8,776
Registered: ‎20-04-2015

@Rama97 wrote:
Hi
My brother was playing around with my phone and accidentally click on suspend on mydigi apps.. how can i unsuspend my number back?? my number is 0143118471

Connect to another Wi-Fi internet, access to MyDigi and unselect Suspend.


Hope my answer has helped! If it has, please click on "This is Helpful" to give it a thumbs up. If this is the solution you seek, click on "Accept as Solution" to help others find their answers faster!

Avoid getting scammed with bogus Digi promotions

Re: account has been suspended

Member
Posts: 1
Registered: ‎05-06-2017
i just pay my bills Digi: Thank you for your payment of RM200.00 on 31/05/2017..and now my acc i suspended..can u help me unsuspended ?

Re: account has been suspended

Support
Posts: 4,889
Registered: ‎01-05-2015

Hi, @Jackdowson.

Kindly PM us your phone number <here> for further clarification on the account status, please.

 

Thank you.

Have a pleasant day!

I hope my answer helped you! If it has, please click on "This is Helpful" to give it a thumbs up OR if this is the solution you seek, click on "Accept as Solution" to help others find their answers faster!

Re: account has been suspended

Member
Posts: 1
Registered: ‎07-06-2017
hi..



my brother was playing around with my phone and accidentally click on suspend on mydigi apps.. how can i unsuspend my number back?? my number is 01116493751



tq.

Re: account has been suspended

Support
Posts: 4,889
Registered: ‎01-05-2015

Hi, @sitirohmah.

 

Please connect to Wi-Fi internet, login to MyDigi app using your CONNECT ID and then go to menu >> Settings >> Suspend my line.

Restart your phone and you should be able to use the number again.

 

Hope this helps :-)

Have a pleasant day!

I hope my answer helped you! If it has, please click on "This is Helpful" to give it a thumbs up OR if this is the solution you seek, click on "Accept as Solution" to help others find their answers faster!

Re: account has been suspended

Member
Posts: 2
Registered: ‎07-06-2017

0149150710