07-03-2016 11:17 AM
07-03-2016 02:06 PM - edited 07-03-2016 02:20 PM
There always comes out with there were no records found, but I'm the Digi smart prepaid users, should be have the internet package already right?
from the screenshot, it shows you're on the free basic internet (64kbps). is that correct? iinm, this plan is not eligible.
07-03-2016 02:21 PM
07-03-2016 02:35 PM
Smart Prepaid is eligible for Digi Music Freedom but a mobile internet add-on is required.
07-03-2016 02:39 PM
07-03-2016 02:51 PM
@Jayden_Low, where did you see that advertisement?
As far as I know, the fair usage policy of the basic internet is 500MB for quite some time. The speed is only 64kbps, so even 500MB will take a long time to get used up. To get the full enjoyment of Digi internet speed, do consider a mobile internet add-on that suits your usage.
For the avoidance of abuse and in line with general public concerns, the Free Internet is presently subject to fair usage policy of up to 500MB per month
07-03-2016 07:20 PM
08-03-2016 05:56 PM
Free social feature is part of the 500MB fair usage policy quota. If you exceed the fair usage policy quota, you can purchase a mobile internet add-on to continue using the internet.
25-08-2016 08:22 AM
25-08-2016 02:55 PM
Are you checking on the Music Freedom activation? Based on the screenshot given, it's already activated.
Maybe you can PM us <here> what error that you refer to and please provide the phone number and registered name as well k :-)