04-05-2017 04:52 PM
What happen to our phone and Gdex hold on it said receive instruction from Digi can you update us what is happening?
My CN :4740178225
04-05-2017 10:29 PM
Ohhh...So it not just happen to me. GDex told me Digi just sent wrong package. Need to wait another day, or days. So sad. "Pre Order" purpose is to get thing first before other, but now it seem like I have lose "element of suprise".
My CN: 4740177680
05-05-2017 11:07 AM
yes u cna go there to check it but now it seems like it will show this
500 Internal Server Error
Hopefully DiGi realy give a proper explanation on the situation, it really disappointing to be happening like this as this the 1st time i am doing the pre-order, normally I just go to the DiGi store to purchase........also not not sure if confirm that the freebies are available......
05-05-2017 05:07 PM
Since DiGi not responding.....let me update on the my case situations, I received a call from GDex at 4PM, say that they are ready to deliver the item, so do I want it today or tommorow for delivery, I have to choose tommorow as I am not at home but I did ask if it is possible that someone at home receive it on my behalf which they told me that is not possible as DiGi insisted that only the owner need to receive it personally.
So see if tommorow will get it or not haha.
Funny thing is that yesterday I have ask the CS, on this delivery issues thing which the CS person told me that is ok for someone else to receive it on behald of me as long as they have the Order no & CN no......but anyways cut short is good they have resolve it ASAP.
05-05-2017 10:23 PM
Hi meteorain101, you may check your delivery status by entering your consignment note at http://gdexpress.com/malaysia/e-tracking as well. Thank you.
05-05-2017 11:01 PM
Hi I do not have any consignment number yet. Can you help me with my transaction number 17041118204230 please?