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Sim card payment

Member
Posts: 3
Registered: ‎18-11-2015
I cannot buy gem from game darkness reborn its say your service not @£*# but other game like clash of clan can
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Re: Sim card payment

Community Manager
Posts: 8,697
Registered: ‎20-04-2015

Hi @Shiha_Voker, can you screenshot the error so that we know exactly what is the issue?


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Re: Sim card payment

Member
Posts: 3
Registered: ‎18-11-2015
Thanks for the fast reply . i hope u guys can fix this
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Re: Sim card payment

Community Manager
Posts: 8,697
Registered: ‎20-04-2015

Got your screenshot.

 

At the mean time, can you read through this knowledge base as there are certain rules in order for the system to authorize the payment. Example, if you purchased too much today or even the month, the payment cannot proceed. http://community.digi.com.my/t5/Knowledge-Base/FAQ-Direct-Billing-for-Google-Play/ta-p/4114


Hope my answer has helped! If it has, please click on "This is Helpful" to give it a thumbs up. If this is the solution you seek, click on "Accept as Solution" to help others find their answers faster!

Avoid getting scammed with bogus Digi promotionsFake Facebook Scam Announcements
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Re: Sim card payment

Member
Posts: 3
Registered: ‎18-11-2015
Im new with digi . ill just spend about RM20 on games
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Re: Sim card payment

Support
Posts: 4,137
Registered: ‎01-05-2015

Well if like that Shiha_Voker, can we have your mobile number, registered name and phone model, please?

Appreciate if you canPM us the details here for further checking :-) TQ

Have a pleasant day!

I hope my answer helped you! If it has, please click on "This is Helpful" to give it a thumbs up OR if this is the solution you seek, click on "Accept as Solution" to help others find their answers faster!