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Mate20 pro firmware

Member
Posts: 2
Registered: ‎09-12-2018
Hi,
May I know does digi carrier lock the device bought through them?
Checked my firmware and it is not having the latest update as per other users that purchased without telco contract.

Screenshot_20181208_233901_com.huawei.android.hwouc.jpg

Re: Mate20 pro firmware

Community Manager
Posts: 8,673
Registered: ‎20-04-2015

@Nathannate devices sold by Digi are not locked. It does not use any special carrier firmware either.


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Re: Mate20 pro firmware

Member
Posts: 2
Registered: ‎09-12-2018
Okay, but can anyone tell me why am I getting a carrier specific firmware then? Referring to my screenshot above, there's a digi label on my firmware version.

Moreover, that's also not the latest firmware for the device but I couldn't get any new updates.