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Mate20 pro firmware

Member
Posts: 2
Registered: ‎09-12-2018
Hi,
May I know does digi carrier lock the device bought through them?
Checked my firmware and it is not having the latest update as per other users that purchased without telco contract.

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Re: Mate20 pro firmware

Community Manager
Posts: 8,697
Registered: ‎20-04-2015

@Nathannate devices sold by Digi are not locked. It does not use any special carrier firmware either.


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Re: Mate20 pro firmware

Member
Posts: 2
Registered: ‎09-12-2018
Okay, but can anyone tell me why am I getting a carrier specific firmware then? Referring to my screenshot above, there's a digi label on my firmware version.

Moreover, that's also not the latest firmware for the device but I couldn't get any new updates.
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Re: Mate20 pro firmware

Member
Posts: 1
Registered: ‎22-06-2020
Been have the same problem with my device. Firmware with Digi label andi cannot update my software at all