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How to STOP ALL?

Member
Posts: 1
Registered: ‎19-04-2017
I need some help.. I need to stop all the unknown message from eg. 36566.. Its was ate my credit account just rm6 everyday..
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Re: How to STOP ALL?

Community Manager
Posts: 8,649
Registered: ‎20-04-2015

Send a SMS containing "STOP ALL" to 36566 and that will stop further charges. Remember to avoid clicking on pop ups advertisements.


Hope my answer has helped! If it has, please click on "This is Helpful" to give it a thumbs up. If this is the solution you seek, click on "Accept as Solution" to help others find their answers faster!

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Re: How to STOP ALL?

Member
Posts: 1
Registered: ‎03-10-2019
I need to stop all the unknown message from eg. 38288 Its was deduction every week
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Re: How to STOP ALL?

Support
Posts: 343
Registered: ‎30-05-2019

Hi deepido56, If the number that sends SMS is from 3xxxx, you can send SMS "STOP ALL" or "OFF"all in capital letter to the original number to cancel this service. Make sure you have sufficient credit if you are Prepaid user, as per SMS delivery will be charged at RM0.15. Make sure you have received the reply SMS mention that the services are been deactivated.TQ

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Re: How to STOP ALL?

Member
Posts: 1
Registered: ‎26-12-2019
Digi..ineed some help.. Please check the number always deduct my credit everyday.. And hope get refund all the credit was deduciton
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Re: How to STOP ALL?

Support
Posts: 3,910
Registered: ‎01-05-2015

Unknown234, kindly PM us your phone number <here> and a screenshot of the message from the said service for further clarification, please. TQ.

Have a pleasant day!

I hope my answer helped you! If it has, please click on "This is Helpful" to give it a thumbs up OR if this is the solution you seek, click on "Accept as Solution" to help others find their answers faster!
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Kredit kena potong setiap hari

Member
Posts: 1
Registered: ‎22-02-2020
Digi Pada Bulan 2 saya terima mesej mengatakan kredit saya dipotong RM3 hampir setiap hari...selepas itu saya call digi center untuk stop mesej tersebut...persoalannya boleh tak saya dapatkan kembali kredit saya yang dipotong itu?
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Re: How to STOP ALL?

Member
Posts: 1
Registered: ‎18-03-2020

Please help.. I need to stop all the unknown message from eg. 32355.. Its was ate my credit account just rm6.
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Re: How to STOP ALL?

Support
Posts: 1,501
Registered: ‎14-04-2015

Stephanielsy, to assist u further on this, please inbox/PM us ur phone number and full details above for further assistance and checking

 

 

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Re: How to STOP ALL?

Member
Posts: 1
Registered: ‎20-03-2020
How to stop massage from e.g 33611 and other because it deducted my credit a lot 😭