Digi billing account cannot be verified

[ryeana]

01116017969

[Digi_MYCHEAH]

Hi ryeana,

You may follow the steps below to re-register Digi Direct Billing:

Playstore > Account > Payment Methods > Digi Direct Billing ( If not appear, please click more payment setting) > Login Goggle Account > Menu > Payment Methods> Remove Existing and Re-register Payment Methods.

Thanks.

[Efaa]

Recently i try to buy product from a game. I try to pay using digi billing but it always 'error'. seems like account cannot be verify. Can you help me with this?

[Digi_Joe]

Hi Efaa, If you are using dual SIM, please take out another SIM and place Digi SIM at slot 1, follow the steps below to register Digi Direct Billing: Playstore > Account > Payment Methods > Digi Direct Billing ( If not appear, please click more payment setting) > Login Goggle Account > Menu > Payment Methods> Remove Existing and Re-register Payment Methods again or just purchase at the game or app Google will request to add as Digi Direct payment. Thank You.