|
Join the conversation
Showing results for 
Search instead for 
Do you mean 
Join the conversation
Showing results for 
Search instead for 
Do you mean 
Reply
Highlighted

Re: Digi billing account cannot be verified

Member
Posts: 2
Registered: ‎08-02-2017
01116017969
Highlighted

Re: Digi billing account cannot be verified

Support
Posts: 1,915
Registered: ‎01-12-2016

Hi ryeana,

 

You may follow the steps below to re-register Digi Direct Billing:

 

Playstore > Account > Payment Methods > Digi Direct Billing ( If not appear, please click more payment setting) > Login Goggle Account > Menu > Payment Methods> Remove Existing and Re-register Payment Methods.

 

Thanks.

Highlighted

Re: Digi billing account cannot be verified

Member
Posts: 1
Registered: ‎07-01-2020
Recently i try to buy product from a game. I try to pay using digi billing but it always 'error'. seems like account cannot be verify. Can you help me with this?
Highlighted

Re: Digi billing account cannot be verified

Support
Posts: 430
Registered: ‎30-05-2019

Hi Efaa, If you are using dual SIM, please take out another SIM and place Digi SIM at slot 1, follow the steps below to register Digi Direct Billing: Playstore > Account > Payment Methods > Digi Direct Billing ( If not appear, please click more payment setting) > Login Goggle Account > Menu > Payment Methods> Remove Existing and Re-register Payment Methods again or just purchase at the game or app Google will request to add as Digi Direct payment. Thank You.