26-04-2016 01:23 PM
Hi Digi community! I've had fantastic data coverage from Penang to Gambang, Pahang and even all the way in West Malaysia. However my connection is terrible when I go to work over at Port Klang. Calls and SMS work just fine, but internet services are slow or do not work at all! Definitely makes it challenging for me as data and internet are such a big part of our lives, and my work as well. Anyone know how I can solve this issue?
26-04-2016 05:33 PM
@jessieyong and @ashboon, thank you for supporting Digi. Digi is rapidly expanding our network, especially on LTE services to provide fast internet access. At the moment, Digi LTE covers 73% of Malaysia's population. You can lend us a helping hand by sending us your network observation at the area that you encounter issues. Kindly check your <inbox>.
05-10-2016 09:32 PM
05-10-2016 10:23 PM
@yychern92, sorry for any disappointment. The area of Jalan BU 10/1 is generally expected to have good network coverage.
Since you are experiencing otherwise, you may contact our Helpline (0162211800) so that our customer service can obtain necessary information for this matter.
06-10-2016 06:51 PM
Apparently there's a maintenance going on according to one of the customer service agents whose name is Khairi, very polite and helpful (hopefully your employer takes note on your great service)! hopefully this helps if anyone who's experiencing some difficulties for these few days.
18-11-2016 09:58 AM
Thank you for your feedback, @RonanRusyd.
Kindly PM us <here> your phone number, full name and complete address (including postcode) of the area with issues for further checking. If you can screenshot the location using the Google maps application will be better.