03-10-2016 06:18 PM
im a student and i use mobile data to play online games because my university"s wifi block games,
so i already use digi about 3 years , and i realaise that sometimes when i play games, the ping goes high than normal.
usually the ping only about 100ms , but the past week, it goest up to 300ms, why ?
why the data become slow ?
03-10-2016 08:44 PM
@afiqnukman11 network speeds are affected by a lot of different aspect (eg. traffic, service quality etc) There might be a possiblity that the amount of Digi users has increased thus reflecting to a slightly affected experience.
Are you able to advise where exactly is your location?
05-10-2016 09:33 PM
@afiqnukman11, are you trying to reach to international servers? How about pinging a local server?
06-10-2016 02:54 PM - edited 06-10-2016 02:58 PM
There is no commitment of latency to a specific server on the internet. But if you suspect Digi network at your area has signs of deterioration, you can contact us to have a check on your location. Kindly check your <inbox> for more info.
Meanwhile, kindly take note that there may be changes in network behaviour during spectrum reallocation: http://www.skmm.gov.my/Media/Press-Releases/Temporary-Service-Degradation-of-Mobile-Services.aspx