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Accepted Solution

Check call log

Member
Posts: 1
Registered: ‎25-08-2015
How to check call log here? The digi old digi ocs is esay to check. Please inform back. So difficult this new ocs now.

Re: Check call log

Community Manager
Posts: 759
Registered: ‎13-04-2015

Please click on Usage to see your unbilled details.

Have a g8 day!

I hope my answer helped you! If it has, please click on "This is Helpful" to give it a thumbs up OR if this is the solution you seek, click on "Accept as Solution" to help others find their answers faster!



Head on to Getting Started on top right of this page to read our Forum Do's & Don'ts http://community.digi.com.my/t5/custom/page/page-id/Getting-Started

Re: Check call log

Member
Posts: 2
Registered: ‎19-08-2015

HOw to check the call logs


Bull wrote:
How to check call log here? The digi old digi ocs is esay to check. Please inform back. So difficult this new ocs now.


? Incoming and  outgoing? why this new ocs is **bleep**ed up??

Re: Check call log

Support
Posts: 1,068
Registered: ‎01-05-2015

Only outgoing details, danossh.

Old OCS also not so easy at the beginning. Slowly we got use to it.

Same experience with MyDigi. Give it some time, you'll see there's more to explore there.

Thanks for your feedback :-)

Have a pleasant day!

I hope my answer helped you! If it has, please click on "This is Helpful" to give it a thumbs up OR if this is the solution you seek, click on "Accept as Solution" to help others find their answers faster!

Re: Check call log

Member
Posts: 1
Registered: ‎09-04-2016

How to check call log here?

Highlighted

Re: Check call log

Support
Posts: 1,068
Registered: ‎01-05-2015
Hi, Jefrey9560.
 
Please click at "MyDigi" tab (above) and go to Usage > Itemized Usage. You should be able to see below page ;-)
Just filter the date and type of transaction you want to check. It's work for both Prepaid & Postpaid account.
 
Thank you.

 

 

Have a pleasant day!

I hope my answer helped you! If it has, please click on "This is Helpful" to give it a thumbs up OR if this is the solution you seek, click on "Accept as Solution" to help others find their answers faster!

Re: Check call log

Member
Posts: 1
Registered: ‎24-04-2016

Bull wrote:
How to check call log here? The digi old digi ocs is esay to check. Please inform back. So difficult this new ocs now.

 

Re: Check call log

Support
Posts: 607
Registered: ‎10-04-2015

KAVINRAJ,  you can click on MyDigi >> Usage >> Itemized Usage to check all details. Smiley Very Happy

 
Hope it helps. Please click on "This is Helpful" to give it a thumbs up OR click on "Accept as Solution" from Options menu above to help others find their answers faster! Have a nice day!

Re: Check call log

SJ Member
Member
Posts: 1
Registered: ‎28-04-2016

Good Day,

I would like to ask that can I check last year call log?
or I have to digi center ?

Re: Check call log

Community Manager
Posts: 5,387
Registered: ‎20-04-2015

If you are requesting bills for your postpaid older than 6 months, please send an email to help@digi.com.my to request for it. Include your phone number, name and NRIC along with your email request.


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