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Super Long Life

by whysee SuperUser on ‎28-04-2016 03:22 PM - edited on ‎11-10-2017 11:50 AM by Community Manager

Question: What are the current rates for Super Long Life, and who is eligible for it?

 

Answer: Kindly see below for the updated Prepaid plans that are eligible for Super Long Life, and the rates for each plan:

 

Screenshot_3.png

 

Screenshot_1.png 

 *Offers are for a limited time only.

 

 

Comments
by HarrisAiman96 Member
‎07-06-2016 01:31 PM - edited ‎07-06-2016 01:31 PM

if i subscribe to this plan did i still get free basic internet?

by Support
on ‎07-06-2016 01:33 PM

HarrisAiman96, U will be able to enjoy the free basic data plan if u are subscribed under Smart Prepaid Plan or New Digi Best Prepaid v2 plan.

by HarrisAiman96 Member
‎07-06-2016 01:49 PM - edited ‎07-06-2016 01:50 PM

so, the answer for my question is no?

additional how do i wanna know my prepaid version?

by Support
on ‎07-06-2016 01:57 PM

Can u provide us ur number please?

by Support
on ‎07-06-2016 02:19 PM

U are currently under Smart Prepaid plan package Smiley Happy For this package, there will be 500 MB basic internet data every month and free Buddyz call / sms up to 3000 minutes / 3000 units. U won't be able to subscribe to the Super Long Life service and perform talktime transfer with this package.

by HarrisAiman96 Member
on ‎07-06-2016 02:22 PM

but at the pack it state 'digi best prepaid' hmmmm thanks btw

by lantohsay Contributor
on ‎17-06-2016 02:09 PM

@leeyc,  

 

http://community.digi.com.my/t5/Prepaid/DiGi-Best-V3/m-p/14093/highlight/true#M3533

from @digi_kobi super long life is available for digi best v3.

 

For you to update, regards.

by whysee SuperUser
on ‎17-06-2016 02:32 PM

@lantohsay

 

Updated Smiley Happy Have a good day ahead!

by lantohsay Contributor
on ‎30-06-2016 08:55 AM

Dial *128*1*7*3# to access to Super Long Life menu

- min balance for SLL to appear: $69 (new best v2), $43  (other best).

 

*128*1*4# to check or change plan - plan changed is not reversible.

by pwong Member
on ‎04-07-2016 12:10 PM

Hi, current i'm Best prepaid V1 however there no 365 Long Life .... does above chart still valid?

TQ

by Support
on ‎04-07-2016 03:22 PM

Yes, it is still. You need to have at least RM39 first. Then only the menu will appear.

by pwong Member
on ‎07-07-2016 11:28 AM

Thanks .. i was register for 360 days on last year August .... then suddenly this year Feb it jump to non 360 days ... being cheated d ...... where by my other phone which i register same day enjoy 360 days ...

by Super Contributor
on ‎08-08-2016 11:43 PM

Please include the current new plan digi prepaid best into it 

by Support
on ‎09-08-2016 10:06 AM

Digi Prepaid™ Best will have all the options for Super Long Life :-)

1. RM1 for 1 day
2. RM8 for 30 days
3. RM68 for 365 days

 

Thank you

by CalOoi Member
on ‎28-08-2016 03:18 AM

Hi digi need  a favor here. When I try re-new the SLL , I found out there's no more 365days option for the new best v1 there. Then I thought need to change plan again. After I change the  plan to New Digi  prepaid best 2016 P2P , still the same there's no 365days option!!!  

Then  I try Google it to search for solutions then found out the new best v1 still available for SLL 365days but in reality there's no 365days option there. I been  using digi line quite long time  more than 10yrs now. But God! I felt been  trick by  guys plan.

Please advise.  

by Support
on ‎28-08-2016 10:18 AM

Option will not appear if credit is insufficient.  For Digi Best Prepaid 2016, Super Long Life price is RM68. Must have at least RM69 before you can purchase it. Thank you.

by CalOoi Member
on ‎28-08-2016 12:01 PM

Thanks Digi_Zemi for your prompt reply. 

But is that possible can i change back digi best v1?

 

Thanks and regards

by Support
on ‎28-08-2016 12:49 PM

Unfortunately no Smiley Sad. Change back to the old plan is not applicable. Thanks.

by cgteh2003 Member
on ‎24-09-2016 06:09 PM

I am on the Digi New Best v1 and it's expiring in Nov. 2016. I am overseas and will only be in Malaysia in Jan 2017. Please explain how to extend my Super Long Life from Nov 2016 to Nov 2017. I am not interested to upgrade to New Best V2. Can I extend my Super Long Life to Nov 2017? How do I do it from overseas? Do I have to have a balance of RM39 or more? Can I do it online by signing into my Digi account?

by Support
on ‎25-09-2016 11:20 AM

cgteh2003, you need to have at least RM39. To extend it until Nov 2017, please do it on Nov 2016. Maybe a day before your current validity expired. You can only do it from your phone. Dial *128# >> Talktime Services >> Super Long Life. TQ

by cgteh2003 Member
on ‎25-09-2016 07:09 PM

Thanks Zemi....I have top up and now my balance is RM59.  I dial*128# and the menu appear:  1 -My acc ount  2- Super deals  3 - internet 4 - app n service and 5 -roaming .... what should i select? I tried 4-app and service but I don't see ''Talktime Services'' so can't go to Super Long Life. If I chose to extend my current SLL now (Sept 2016) will I get Nov 2017 as expiry date or Sept 2017 as expiry date?

by Support
on ‎26-09-2016 11:58 AM

Sorry. It should be in My Account menu. *128# >> My Account >> Talktime Services >> Super Long Life.

 

If you purchase it this month, new validity starts from this month until Sept 2017.

by pachinko27 Member
‎23-10-2016 09:05 PM - edited ‎23-10-2016 09:06 PM

Hi,

Currently i'm on MNP plan.

 How can i subscribe to Super Long Life?

 

Thanks

by Support
on ‎25-10-2016 11:07 AM

Hi pachinko27, we need a confirmation. Please dial *128# >> My Account >> Call Plan. What is your call plan written in that menu?

by DigiRay Contributor
on ‎29-10-2016 11:22 AM

Can a DiGi support staff kindly confirm if the table of eligibility above is still valid?  That is, the plans listed are still eligible at the corresponding prices? Thanks in advance! Smiley Happy

by Support
on ‎29-10-2016 01:45 PM

Hi, DigiRay.

 

The table still valid with additional 1 more plan, Digi Prepaid Best 2016 which mirrored the New Best v2 plan :-)

 

Thank you.

by DigiRay Contributor
on ‎30-10-2016 09:06 AM

Thank you very much, Kobi. Have a great day ahead! Smiley Happy

by Yao Member
on ‎07-11-2016 07:32 PM

Can we purchase SLL from within the Digi mobile app?

by Support
on ‎07-11-2016 08:06 PM

Yao, If ur number is eligible for the Super Long Life service u can only activate the Super Long Life service via *128# 

by Yao Member
on ‎07-11-2016 08:15 PM

Thanks Sha. Does *128# work when roaming?

by Support
on ‎07-11-2016 08:20 PM

Yes it does but it will be depending on current roaming partners too.

by leeyc_sy Member
on ‎16-11-2016 09:32 AM

hello,

did  the new dig best 2016 is  eligible for  rm68 365days?

plan to switch from onexox to this new digi best 2016.

after activate this  super long life, basic internet is still valid?

by Support
on ‎16-11-2016 05:55 PM

Digi Prepaid Best 2016 is eligible to purchase Super Long Life 365days for RM68.00, @leeyc_sy. It will not affect the basic internet :-)

by leeyc_sy Member
on ‎17-11-2016 11:14 AM

thanks for reply.

thank you digi for this great plan for my kids's smart watch.

by zulkhairie Member
on ‎17-11-2016 01:59 PM

hai...currently im using another telco...planning to mnp into digi. if I change, can i choose to change into digi best prepaid v4? not the new digi best v2 2016 one. Anyway as i recall, digi best prepaid v2 plan come with free basic so they not give the  super long life for this plan...please be clear about this picture. thanks

by zulkhairie Member
on ‎18-11-2016 03:55 PM

where the heck is customer support!!? Why there is no one  answering my question?

by Support
on ‎19-11-2016 09:32 AM

Sorry for the delay @zulkhairie. Unfortunately, you can't choose Digi Best Prepaid V4 anymore. This Best Prepaid version are no longer available for new subscription. You can only select Digi Prepaid Best 2016 or Digi Prepaid LiVE but one year Super Long Life isn't available in Digi Prepaid LiVE.

 

Prepaid Best (most of available versions) can have this Super Long Life subscription. Please refer to the table above for prices list. For Prepaid Best 2016, the price is RM68 for one year of validity. Thank you.

by aimankechik97 Member
on ‎22-11-2016 12:34 AM

whysee wrote:

Question: What are the current rates for Super Long Life, and who is eligible for it?

 

Answer: Kindly see below for the Prepaid plans who are eligible for Super Long Life, and the rates for each plan:

 

validity table.PNG

 

 

 

 

 



whysee wrote:

Question: What are the current rates for Super Long Life, and who is eligible for it?

 

Answer: Kindly see below for the Prepaid plans who are eligible for Super Long Life, and the rates for each plan:

 

validity table.PNG

 

 

 

 

 




by zulkhairie Member
on ‎22-11-2016 02:52 PM

hai @Digi_Zemi , thank you for your support..If I want to mnp my number into digi I can only  those two only. So for prepaid best 2016,  it cover digi new best V1 and V2 plan or just  V2 plan only..If only V2 , it kinda expensive from before. Thanks

by Support
on ‎22-11-2016 04:02 PM

Prepaid Best 2016, New Best V1 and New Best V2 are three different plan. One year Super Long Life price is higher for these plans since they have free internet basic every month.

by zulkhairie Member
on ‎23-11-2016 12:24 PM

Thanks @Digi_Zemi for prompt reply. So if I want to change my current telco into digi around next month...can I get the  New Best V1 plan.? Thank you.

by zulkhairie Member
on ‎25-11-2016 03:01 PM

hai..can i get some answer for my question?

by zulkhairie Member
on ‎29-11-2016 11:48 AM

demmit...where is the answer

by Support
on ‎29-11-2016 12:54 PM

Zulkhairie, sorry for the late reply Smiley Sad U can only choose Digi Prepaid Best 2016 now or Digi Prepaid Live when u port in to Digi now. Digi Best Prepaid V1 is no longer available.

by aminz999 Member
on ‎30-11-2016 03:05 AM

Hi Digi, may i know my Digi Prepaid Best version? 01136675097 TQ.

by zulkhairie Member
on ‎30-11-2016 12:29 PM

Thank you for the answer but  i'm  asking for the  New Best V1 not for Digi Best Prepaid V1. From the image posted..I'm asking for the availability  plan in the 2nd last row (New Best V1 not Digi Best Prepaid V1) . Sorry asking a lot but digi make lots of plan so I need to know which available. Thank you.  

by Support
on ‎30-11-2016 12:53 PM

zulkhairie, only these 2 plans are available now - http://new.digi.com.my/prepaid-plans

by zulkhairie Member
on ‎06-12-2016 08:42 AM

yes i know that plans.. but what im asking is  the    New Best V1  version (from  image,2nd last row) is available or not. thats all i

by Support
on ‎06-12-2016 03:43 PM

@zulkhairie, New Best V1 is an old plan. It is not available anymore for new sign up. Those subscribers with this version of plan, will still be in it until they request to change their plan. 

by zulkhairie Member
on ‎07-12-2016 01:28 PM

 Thank you for the prompt reply.  I guess  I need to take the New  Digi V2  which is more expensive . Anyway how much  free data Digi give for  latest version.