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1000 minutes free calls to buddyz

Member
Posts: 2
Registered: ‎18-05-2017

Im using digi live prepaid and i have used up 1k for that month. i have reloaded and subscribed to a new monthly internet, but why is the 1k minutes call still not renewed? 

Re: 1000 minutes free calls to buddyz

Community Manager
Posts: 6,715
Registered: ‎20-04-2015

@asiah123, 1000 minutes quota is renewed based on calender month. 


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Re: 1000 minutes free calls to buddyz

Member
Posts: 2
Registered: ‎18-05-2017

 


MrOctopusK wrote:

@asiah123, 1000 minutes quota is renewed based on calender month. 


so when is the exact date of every month should i be waiting for? 

 

Re: 1000 minutes free calls to buddyz

Support
Posts: 1,486
Registered: ‎01-05-2015

That will be on the 1st of every month, @asiah123 :-)

Have a pleasant day!

I hope my answer helped you! If it has, please click on "This is Helpful" to give it a thumbs up OR if this is the solution you seek, click on "Accept as Solution" to help others find their answers faster!

Re: 1000 minutes free calls to buddyz

Member
Posts: 10
Registered: ‎16-04-2016
May I know how to check the balance of free buddy calls and SMS?
Highlighted

Re: 1000 minutes free calls to buddyz

Super Contributor
Posts: 176
Registered: ‎13-04-2015

You may dial *128*1*6*3# to check your Buddyz call and SMS balance. Thanks.

Re: 1000 minutes free calls to buddyz

Member
Posts: 10
Registered: ‎16-04-2016
But, the command *128*1*6*3# is not available.

Re: 1000 minutes free calls to buddyz

Support
Posts: 1,032
Registered: ‎01-12-2016

Hi lkm31,

 

You can dial *128# > My Account > Account Info > Freebies to check the free call and SMS usage. It will be reset back to 0 on the 1st every month.

 

Thanks.

Re: 1000 minutes free calls to buddyz

Member
Posts: 10
Registered: ‎16-04-2016
I can only see my internet plus minutes there, nothing on the Buddyz free minurs and SMS. I have even restarted my phone, but it's stii the same.

Re: 1000 minutes free calls to buddyz

Support
Posts: 397
Registered: ‎18-11-2016

Hi lkm31, Please PM us via http://goo.gl/epyFn8 with your full name, mobile number and the last 4 digits of your IC number for further checking. Thanks.

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