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Unknown Usage Charges in my bill

Member
Posts: 3
Registered: ‎10-04-2017
I'm a Digi Postpaid 50 subscriber, which mean all I have to paid is RM53 inclusive GST. But, since January 2017, there are unknown usage charges in my bill that cost me around RM70, which means I've to paid RM120++ every month. Initially I thought it is my overdue from the previous month, but after this extra charges repeat for several month until now. Digi please give a reasonable explanation or I'll consider terminating my subscription. Thank you.

Re: Unknown Usage Charges in my bill

[ Edited ]
Support
Posts: 1,025
Registered: ‎01-12-2016

Hi Vincie918,

 

Please PM us via https://goo.gl/SxGJMl with your number and full name if you need further checking. 

 

Thanks.

 

Re: Unknown Usage Charges in my bill

Member
Posts: 3
Registered: ‎10-04-2017
Hi,

The link provided was not found. Could you please provide me the correct link again? Thank you.
Highlighted

Re: Unknown Usage Charges in my bill

Support
Posts: 1,025
Registered: ‎01-12-2016

You may PM us  <here>, Vincie918. TQ. 

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