27-11-2017 12:03 PM
Currently Im at Japan and last few days my roaming was fine. Till then I received a message Ive exceeded my bill limits which is rm150. Then when i was about to pay for the bills, there is tac and O could not receive text at all. Its shows no service and emergwncy calls only. After that I could not acess or receive any digi service at all and struggling right now what to do. Ive done restarting phone, reinsert sim and etc.
I bet this is because of the credit limits. Unfortunately there is no service at all. But the signal bar is full..i still womder what happend actually.
27-11-2017 05:35 PM
@Zahidmeh, either use the Live Chat from (10am-9pm) or PM one of our community support members with your phone number and description of issue for assistance (http://community.digi.com.my/t5/forums/searchpage/tab/user?q=support)