13-10-2017 08:27 PM
Looking at switching back to Digi for the new iphone8 plan but am stopped because " Overdue amount exists"
i suggest going to Digi Store to find out more about this overdue amount. It could be the last (unpaid) bill before you ported out of Digi.
Else, maybe wait for a CS agent. they will need your personal details like NRIC so they can check the system and find out more about the outstanding amount
15-10-2017 11:40 AM
Yup, that could be the reason. Rest assured, we have responded to DENNISLOI messages through PM.