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Internet

Member
Posts: 1
Registered: ‎05-04-2017
The Internet is very slow.. I'm playing video game online.. But always lag.. Please fix this.. I got 4G but still slow went playing..

Re: Internet

[ Edited ]
Contributor
Posts: 23
Registered: ‎10-03-2017

Hey  Serizawa007,  have you did speed test at your area?  

If you are using smartphone, you can download OpenSignal app to do speed test.

 

FYI, the coverage that show at Telco website (DiGi, Celcom, Maxis etc) actually not 100% accurate.

 

I'm living in Permas Jaya (Johor Bahru). Many years ago, Celcom & Maxis used to "the best" 3G+4G service providers  here, then  took over by U Mobile (until last year), now DiGi is the best.  I hope DiGi can maintain this record, very lazy to MNP again in case DGi signal drop  ...

 

Up to 03/2017, not only Permas Jaya area, other Johor Bahru areas also  have good DiGi signal (full bar 4G).

 

Cheers :-)

 

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Re: Internet

Community Manager
Posts: 6,034
Registered: ‎20-04-2015

Serizawa007 wrote:
The Internet is very slow.. I'm playing video game online.. But always lag.. Please fix this.. I got 4G but still slow went playing..

How about your other connection? Latency and speed can be dependent to which server you are connecting to.

If you encounter a problem with the network, please refer to this guide to provide detailed feedback: http://community.digi.com.my/t5/Welcome-and-Announcements/We-care-about-your-network/m-p/24461#M490


Hope my answer has helped! If it has, please click on "This is Helpful" to give it a thumbs up. If this is the solution you seek, click on "Accept as Solution" to help others find their answers faster!

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