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DIGI ACCOUNT BARRED

Member
Posts: 1
Registered: ‎05-10-2016

i want to ask abiut my digi postpaid. it has been barred and i've already paid later on. when will my digi account activate?

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Re: DIGI ACCOUNT BARRED

SuperUser
Posts: 116
Registered: ‎15-04-2015

HI @hanamay90, normally account that is barred will be reactivated within 24 hours after payment is made Smiley Happy but it also depends on how you made the payment, if you made payment indeirectly (online banking/cheque etc) you might expereince a slightly longer wait as it will take time for Digi to receive the payment.

 

But of course if you are in need of having your line reactivated, you can always contact digi @ 016 2211 800 and request for the line to be activated by provided the payment info Smiley Happy

Re: DIGI ACCOUNT BARRED

Member
Posts: 3
Registered: ‎25-10-2017
Hello, my digi was barred until today.... i already make full payment on yesterday..... HELP...

Re: DIGI ACCOUNT BARRED

Community Manager
Posts: 6,457
Registered: ‎20-04-2015

candykoh wrote:
Hello, my digi was barred until today.... i already make full payment on yesterday..... HELP...

If you did not pay the payment through MyDigi or Jompay, you will need 1-2 business day for payment to get updated.


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Re: DIGI ACCOUNT BARRED

Member
Posts: 2
Registered: ‎13-04-2016

saya bayar melalui mydigi..tapi data saya x boleh on.

Re: DIGI ACCOUNT BARRED

Support
Posts: 353
Registered: ‎14-04-2015

Ashrafaqeef, boleh kami tahu, ianya untuk nombor yang mana ya? Boleh PM kami nombor tersebut untuk semakan lanjut? Tq.

 

 

Re: DIGI ACCOUNT BARRED

Member
Posts: 3
Registered: ‎25-10-2017
I pay it via digi store... my number is 0143489395

Re: DIGI ACCOUNT BARRED

Support
Posts: 353
Registered: ‎14-04-2015

Dah cuba reboot phone anda dan semak connection data anda? 

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