Now, you can change your Postpaid plans on our website!
Just follow the steps below:
1. Visit this page
2. Choose any of the plans you wish to change to, and click "Change Plan" and you should see this:
3. After that, fill in your details, confirm the plan and click "Submit".
Hi there. I have done all the above via MyDigi Connect. However when I try to see the status of my Order from the app, nothing appears as though I have not done the request? How do I check my request?
Hi mysuraya, kindly send us a private message. Let us check on it.
Hi, i am using smart plan50 and subscribing to auto billing, may i know if i change my plan to digi pospaid 48 online, do i need to walk in to service centre to subscribe the auto billing again? And how about the rebate for auto billing for first 6 months? Will i get the rebate after change my plan?
I have the same question as @Walter. Does anyone have the answer? Thanks.
Hi Dommy, the change of plan will not affect your auto-billing, however, the 5% rebate for the first 6 month will not be reset, it will continue from your previous rebate. Thank you.
Hi..i juz change my plan to infinite 100..but i check the status still the same..no changes in my previous plan to new plan..any problem?how can i check?
No need to worry, alexlimjiamin. Change plan request via online will be done within 7 working days. Rest assured, you will be notified by SMS once the plan is changed. Thank you.