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To get VoLTE, do I need a USIM sim card?

by Moderator on ‎27-10-2016 02:11 PM - edited on ‎31-05-2017 04:58 PM by Community Manager

Yes. To enjoy VoLTE, you need to be a 4G LTE network subscriber. Thus, you need USIM simcard for your phone.

 

How do I know my simcard is USIM or not?

You can send SMS “LTE <phone number>" to 20000.  If your sim card is the USIM type, you will receive the message below:

 

volte sms.png

 

Where can I replace my current sim card for a USIM?

At any Digi store. Find a store near you.

 

What are the charges for sim card replacement?

sim charges.PNG

 

 

 

Comments
by Ahyiemfung Member
on ‎30-10-2016 03:02 AM

j


leeyc wrote:

Yes. To enjoy VoLTE, you need to be 4G LTE network subscriber. Thus, you need USIM simcard for your phone.

 

How do I know my simcard is USIM or not?

You can send SMS “LTE <phone number>" to 20000.  If your sim card is the USIM type, you will receive the message below:

 

volte sms.png

 

Where can I replace my current sim card for a USIM?

At any Digi store. Find a store near you.

 

What are the charges for sim card replacement?

sim charges.PNG

 

 

 



 

by Knoxt Member
on ‎23-05-2017 04:30 PM

Hi DiGi,

 

I am using Google Pixel XL. I saw digi app showing that my card is Volte enabled. However I cant use on my phone. Would it be possible for us to use it? 

by Support
‎25-05-2017 04:34 PM - edited ‎25-05-2017 04:35 PM

Hi Knoxt,

 

Sorry to inform that Google Pixel XL does not support VoLTE from Digi at the moment. Smiley Sad We will update on our website when it is available. For more info, please visit http://new.digi.com.my/services/volte.

 

Thanks.

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