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Slow 4G Connection

Member
Posts: 1
Registered: ‎05-02-2017

Hello,

 

I am complaining of poor connection given by digi. I have been using Postpaid Digi for years while internet speeds in my hometown Kota Kinabaluj Sabah  is good i cannot say the same when i am in West Malaysia.

 

I get **bleep** poor download speeds almost everyday during daytime, with speeds of only 1-2mbps although full bar 4G signal is present. Also digi 4g is unsuable during 8-10pm this is where you cant even browse facebook and even google, opting us to subscribe go for Streamyx Wifi. The only time i get proper 4g speeds (10-15mbps) is at 2am-4am not everyone is going to stay up late for it. With the area being so close to a University, i cannot see why you guys have failed to give proper speeds pleaase have a look into it. I might consider switching to Celcom because of this. Please get it right!

 

Area: Bukit Beruang, Melaka

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Re: Slow 4G Connection

Community Manager
Posts: 5,380
Registered: ‎20-04-2015

Hi @jahurz93, can you kindly check your <inbox> to provide us these information?


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